SAP reaps benefits of Web 2.0
SAP, back in January, made an extensive commitment to blogging, collaborative wikis and other methods to canvas opinion from its nearly 900,000-strong SAP developer network (SDN).
In a speech at the software maker’s recent Mastering SAP Technologies conference, Rolf Schumann, SAP director and EMEA chief technology officer, said the focus on collaboration has seen software quality improve and development cycles shortened.
“Today, people want to share knowledge because they get knowledge back. This will be a real game changer,” Schumann said.
Asia-Pacific chief technology officer Simon Dale told the same conference new applications are regularly posted for evaluation and discussion, driving a higher level of customer involvement than ever before.
“It’s all about going back to the idea of collaboration. By using Web 2.0 technologies around wikis, a user’s question might be answered in four minutes,” he said.
