TechWeb Launches ‘Security Clan’ Website on Internet Evolution

Saturday, July 26th, 2008

The Security Clan’s readership will comprise senior IT security professionals and CIOs working within large enterprise organizations. Site users will receive access to exclusive, in-depth intelligence about the future of the Internet and its impact on the enterprise and their jobs.
The Security Clan also features an active social networking component with household names in IT and Internet technology bloggers who interact daily with readers via message boards on the site.

“Security consistently tops IT spending categories, and with good reason: The nature of the underlying threats is constantly changing,” says Terry Sweeney, Editor in Chief of Internet Evolution. “Our Security Clan’s bloggers collectively bring several decades of experience in virtually every aspect of security, from software to networks and personal security and beyond. That’s critical for IT departments, since the value of corporate data only continues to increase and has never been more vulnerable.”

Paul Doyle Doyle is a security consultant who was most recently CEO of security startup Proofspace, which is focused on authentication and data integrity. Doyle is an active participant in the Sedona Group.

Rob Hansen Hansen is a freelance hacker and self described “dabbler in the black arts of information security.” He’s also a doctoral student at the University of Iowa’s Department of Computer Science and is working on hacking of voting system technologies.

Greg Hughes As an independent IT security consultant, Hughes brings experience as a chief security executive and as a former law enforcement officer. He focuses on forensic security in IT and software development projects.

Ira Winkler Winkler is recognized as one of the world’s experts in Internet security, information warfare, and industrial espionage. He’s the founder and president of the Internet Security Advisors Group (ISAG) and also worked at the National Security Agency (NSA).

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IBM Provides Free Online Training in Hot Technologies

Monday, June 16th, 2008

Announced it is helping to prepare the next generation of business and IT experts at no charge with online resources designed to educate students about hot technologies. Six offerings are now available, providing students access to tutorials, forums, games and other resources, and helping them develop marketable skills in hot job areas such as enterprise computing, Web 2.0 programming and database management.

Additionally, through the Student Portal on the IBM Academic Initiative web site, students can access a three-step tutorial on Service Science Management and Engineering (SSME), a new academic discipline that brings together ongoing work in the fields of science, engineering, and business management, combined with the study of social and legal sciences. The SSME resources prepare students to take advantage of a growing field of “hybrid” technology jobs that require multi-disciplinary backgrounds, such as environmental engineering, information analysis and urban architect planning.

Companies today are increasingly going global and looking for employees that offer deep technical knowledge and a broad understanding of business dynamics to help them expand into new markets. The US Bureau of Labor Statistics predicts that more than 4.6 million jobs will be created in the services sector between 2004 and 2014, and IT will continue to be one of the fastest growing sectors. In addition, new global employment opportunities are expected to emerge based on the demand for integrated business and technology skills.

Universities such as Brandeis in Waltham, Massachusetts have focused their efforts to help students use open standards technologies to address real world challenges such as resource planning and carbon output. One tool used at Brandeis is Innov8, an educational video game developed by IBM that teaches students to apply technologies and business strategies to make companies more efficient and increase customer satisfaction. More than 100 colleges and universities have already incorporated the game into their curricula and thousands more can download the game from the IBM Academic Initiative website at no charge.

“Our relationship with IBM is critical to bridging the gap between IT and business skills,” said Preeta Banerjee, Assistant Professor of Strategy at Brandeis International Business School. “Through the IBM Academic Initiative, we are able to harness valuable resources in the classroom, such as Innov8, a video game that is representative of what a career at IBM might entail.”

“Colleges and universities worldwide are being challenged to develop a curriculum that offers students a practical combination of business and technical skills to meet industry demands,” said Kevin Faughnan, Director of IBM’s Academic Initiative. “This is why we’re making available the largest collection of learning resources specifically on the key skill areas our customers are looking for. We anticipate that thousands of students this year alone will take the opportunity to become technically proficient on leading-edge technologies and increase their skills portfolio.”

IBM customer MIB is moving toward a Services-Oriented Architecture extended with Web 2.0 to better serve its 500 member life and health insurance companies. Therefore, it is looking to attract emerging talent in Massachusetts who can continue development of Web 2.0 capabilities and Rich Internet Applications to assure secure data exchanges.

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Obama Campaign Hopes for Better Web Security

Wednesday, June 11th, 2008

Two months after their Web site was hacked, the organizers of Barack Obama’s presidential campaign are looking for a network security expert to help lock down their Web site.

“Obama for America is looking for a network security expert who wants to play a key role in a historic political campaign,” reads the ad, posted to the Barackobama.com Web site.

Successful candidates will join Obama’s Boston team and should expect to find a new job come November.

Obama’s Web site, built by Facebook cofounder Chris Hughes, has been the model of Web 2.0 campaigning, using social-networking techniques to raise funds and build a broad base of active, Internet-savvy supporters.

But security experts have long warned that powerful Web site features also open new avenues for attack.

With the Internet driving the majority of the campaign’s contributions, Web security is probably more important to Obama than it has been to any other presidential candidate. A Web outage could cost his campaign millions of dollars, and a widely publicized privacy breach could put the brakes on his most important source of cash.

In April, a programming error allowed a Hillary Clinton supporter to redirect part of Obama’s Web site to Clinton’s, but today’s Web attack techniques could lead to much more serious consequences.

“Attacks like SQL injection would be far more of a concern,” said Oliver Friedrichs, a director with Symantec Security Response who has written about computer security and the 2008 presidential election. “If I was able to get access to the database that houses their donor information, that would be very concerning.”

So-called SQL injection attacks take advantage of programming errors and allow attackers to get unauthorized access to parts of a Web site. They can be used to install malicious software or gain access to sensitive information.

Obama’s site isn’t the only one to suffer from Web security bugs. A similar flaw popped up in Mitt Romney’s site in January, and Hillary Clinton’s name was used in a spam campaign that delivered messages laced with malicious Trojan Horse software programs, Friedrichs said.

While Web defacements and denial of service attacks may be the most common security problems, a Web privacy breach could quickly become a major campaign issue, Poole said. “For a big office, things like the reputation of the candidate are really important,” he said.

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IBM Empowers Business People With Customized Web 2.0 Software

Thursday, June 5th, 2008

Announced IBM Mashup Center will be hosted as a free trial on the Web with which non-technical business people can use to experiment and build customized mashups following the success of early corporate adopters Boeing Corporation (NYSE: BA) and Carrefour Group (PARIS: CA).

On schedule for mid-year delivery, the IBM Mashup Center allows business people to create situational applications, or mashups, by remixing information from anywhere to gain business insight and do their jobs smarter and more effectively. Using IBM’s mashup technology, even non-technical users will be able to exploit standards and Web-based technology to gain access to myriad information, such as Web sites and feeds, spreadsheets, databases, applications, unstructured text from an email, video, audio and other information on the Web, and make sense of it all in minutes.

In the coming weeks, IBM will offer customers the opportunity to experiment with IBM Mashup Center and gain hands on experience for free through IBM Lotus Greenhouse. Lotus Greenhouse is a Web site where anyone can register and try out IBM Mashup Center, and many other collaborative products, such as IBM Lotus Connections, Lotus Quickr, Lotus Sametime and WebSphere Portal. IBM Mashup Center will be hosted on Greenhouse, giving customers a safe environment to try the technology and evaluate mashup potential without installing anything in their own environment. The hosted version of IBM Mashup Center will include widgets from IBM, and a growing network of IBM Mashup Center Business Partners, like StrikeIron and Kapow Technologies.

This comes at a time in which innovative companies of every size are beginning to realize the possibilities of Web 2.0, but require security, management and governance capabilities to responsibly take advantage of these possibilities. IBM Mashup Center gives users the freedom to create new, light weight applications on the fly and get customized views of disparate information, but with the stability corporations require. IBM’s deep history in open standards, information integration and emerging Internet technologies, make the company an undeniably strong partner in a new technology era.

“As an established innovator, Boeing believes in the power of Web 2.0 and embraces it not only for collaborative work, but also for the heavy lifting of enterprise planning and execution,” said Paul Comitz, Program Manager, NEO Demonstration, Boeing Corp. “The IBM Mashup Center is playing a key role in our visionary approach to strategic asset management. It’s critical to know where your major assets are and how to use them at any given time, situation or condition.”

IBM Mashup Center breaks new ground in ease of use and speed at which business users can solve everyday business problems in any size enterprise. It includes an intuitive browser based tool to easily assemble of new mashups, thus allowing non technical users anyone in a business to literally drag and drop mashup components from personal, enterprise and Web sources to easily create, deploy and share customized Web applications in minutes.

This upcoming offering includes a set of out of the box, business ready widgets, as well as a catalog for finding and sharing widgets and mashups. To create new widgets, IBM Mashup Center includes an easy-to-use development environment to construct new widgets from enterprise systems and the Web. Users can also take advantage of built-in Web 2.0 community features like ratings, tagging and commenting to guide users the to the most valuable and useful widgets.

IBM Mashup Center also provides extensive and powerful capabilities for managing information feeds from enterprise sources. Information from a wide variety of sources can be mixed, filtered and mashed together to create new information sources and output in many different forms, such as RSS, ATOM or XML. With the ability to merge, transform, filter, annotate or publish information in new formats, IBM Mashup Center helps create a single view of disparate sets of information in a highly re-usable manner. Feeds are an easy way to service-enable systems that do not natively provide RESTful interfaces, and thus provide an on-ramp for Service Oriented Architecture (SOA).

As enterprise mashups continue to climb in popularity and deliver more value for business, IBM is working with an ecosystem of Business Partners to help customers get the most out of situational applications. IBM Business Partners such as Jibes, JustSystems, Kapow Technologies and StrikeIron are introducing solutions that, when combined with IBM Mashup Center, enable rapid access to information and new and compelling uses for new types of data.

For example, IBM Mashup Center users can easily connect to data in the StrikeIron Web Services Marketplace to reduce the complexity for developers or business users who want to integrate live data from a number of sources. In addition, by connecting to StrikeIron’s Lite services, users can create demos to show how easily live data can be integrated with a mashup to create powerful Web applications without having to register or purchase the service.

Jibes demonstrates the business value of mashups in the enterprise market by providing industry-specific information fabrics for the semi-conductor, airline and media industries on top of IBM Mashup Center. JustSystems provides a rich presentation layer for information accessed by IBM Mashup Center, allowing users to interact with dynamic, or living, documents that combine static and dynamic information. Together, this enables new uses for enterprise mashups such as the sharing of design and development information across collaborative research, or for use by development teams for reconciling supply and demand among trading partners.

An on-premise version of IBM Mashup Center is expected to be delivered mid-year, and pricing details will be made public at that time.

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Chief Builds Mounts Online

Thursday, June 5th, 2008

Chief has adopted a new mount configurator on its site. As a complement to the MountFinder database, which links flat-panel and projectors with compatible mounts, MountBuilder helps visitors, mainly custom integrators, virtually build a set-up using the proper equipment.

MountBuilder automatically calculates things like weight capacity and drop distance as parts are added to a system. Integrators can create a log-in name and password, then save a configuration, and go back and edit parts or quantities at any time as the job changes. Once a configuration is completed, installers can create a PDF with a virtual image to include with a proposal, along with Chief’s Easy Bid Spec Form.

“We are often told by customers that we offer so many mount accessories and applications that it’s hard to know which accessories to choose for each application,” explained Laurie Englert, Director of Marketing at Chief Manufacturing. “With the goal of making this easier for the customer, the team went to work and came up with this incredible concept. We’ve shown it to customers and they are thrilled to get a visual tool of the many different options.”

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Global Dreams for a Wireless Web

Sunday, May 25th, 2008

SITTING on the porch at Finca Torrenova, his 800-acre retreat on this Mediterranean island, Martin Varsavsky ticks off the credentials of the group of Internet entrepreneurs finishing lunch at a nearby table.

“He has 40 million uniques, he has 50 million, and he has 8 million,” Mr. Varsavsky says, referring to the number of visitors to Web sites owned by his guests many of whom are also business associates and have joined him for several days of brainstorming about the digital future.

These days, commercial victory on the Internet is all about scale, and Mr. Varsavsky, a 48-year-old from Argentina, can be forgiven for speaking longingly and in detail about his peers’ achievements. No stranger to success he has had a tidy crop of new media and telecommunications hits since the 1990s he is still struggling to bring his newest Internet venture to fruition.

Three years ago, aiming to create a global wireless network, he founded FON, a company based in Madrid that wants to unlock the potential power of the social Internet. FON’s gamble is that Internet users will share a portion of their wireless connection with strangers in exchange for access to wireless hotspots controlled by others.

And as he struggles to expand the FON network, Mr. Varsavsky faces particular hurdles now that the Internet’s commercial side has reached a crossroads. Born a few decades ago as an anarchic, digital version of a barn-raising, the wireless Internet is now a battleground between two giant technology consortiums seeking to rein in the Web’s chaotic openness in favor of creating uniform, global access built upon wireless data networks.

The two camps, known as WiMax and L.T.E., for “long-term evolution,” are both top-down, highly structured approaches that will cost billions of dollars to build and may close a door on some of the architectural openness that led to the rapid growth of the Internet.

But their potential advantage is that closed standards can encourage the kind of growth that offers more access to mainstream consumers and business users, as occurred when Microsoft imposed a measure of conformity on software development.

For his part, Mr. Varsavsky hopes that FON can offer a middle ground deploying the original, bottom-up strengths of the early Internet movement and at the same time wedding them to a more formal, corporate approach to expansion.

Although FON faces huge obstacles in realizing those ambitions, the company also has a growing number of devotees.

“The wireless Internet market today is fragmented and complex it can be accessed through 3G operators, through WiMax, through private hotspots, through paid hotspots and through corporate networks,” said Michael Jackson, a partner at Mangrove Capital in London and a former FON board member. “In summary, it is a nightmare for a consumer. FON can and will change this.”

Undeterred, Mr. Varsavsky says that what he currently lacks in scale he can make up for in huge cost savings, particularly because FON avoids the expensive proposition of having to build a worldwide network of cellular towers and Wi-Fi nodes from scratch.

MR. VARSAVSKY has worked overtime trying to line up more high-profile partners for FON. To that end, he traveled to Cupertino, Calif., last fall to meet with Steve Jobs, the chief executive of Apple.

During that 90-minute meeting, Mr. Varsavsky says, the two men discussed why a partnership might make sense.

Apple has sold millions of its Wi-Fi routers to residential customers, and its community of Wi-Fi users who share router access would be an ideal platform for FON. For his part, Mr. Jobs had developed an interest in Wi-Fi sharing because of the expanding number of iPhone users who are often frustrated by locked Wi-Fi access points.

Mr. Varsavsky says he left the meeting with the uncomfortable feeling that Apple might end up as a competitor rather than as a partner. But it wasn’t only because of Mr. Jobs’s legendary stubbornness that the Apple meeting apparently went awry. Mr. Varsavsky’s own substantial ego also came into play something he freely acknowledges when he talks about how he first got into business.

That attitude surfaced in other forums as well. In high school in Argentina during the 1970s, he says, he persuaded classmates to open their own office supply store to compete with a store across the street from their school. He also declared his interest in left-leaning politics, which he said attracted the attention of the Argentine military junta that was purging high schools of dissidents. In the “dirty war” of 1976-83, the government killed thousands it suspected of being leftists.

An officer told the school to expel him, Mr. Varsavsky says, and he left for Brazil. Around the same time, he believes, his cousin was kidnapped and killed by the military. The Varsavsky family fled to the United States, and Mr. Varsavsky earned his undergraduate degree in economics and philosophy at New York University in 1981. He later attended Columbia University, where he received graduate degrees in international affairs and business administration.

MR. VARSAVSKY says start-ups got into his blood during graduate school, when he made his first million in a real estate foray: renovating and reselling lofts in New York.

“I used the most money of my own in a company where I lost it all, and I consider it my business black eye,” he recalls, saying that he also drew a valuable lesson from the misadventure: “I don’t invest on my own. If other people don’t want to back me, it’s a sanity check.”

TO that end, Mr. Varsavsky has become a tireless networker, traveling the world to participate in a continuous parade of technology conferences and cultivating a global retinue of friends and contacts. He has also been active on the philanthropic front, earning kudos from a onetime resident of the White House.

“Martin represents the future of entrepreneurial culture and is helping to transform the way people give,” former President Bill Clinton says. “He has found different ways to use his acute business sense and creativity to improve our world and the lives of others.”

This month, Mr. Varsavsky brought together more than 70 Internet business people and technologists from Europe, Asia, Latin America and the United States for a conclave on his Menorca farm. Some guests represented the more than 20 digital enterprises in which he has a stake; others were “friends of Martin,” a loose-knit group that comprises his informal business network around the world.

The four-day conclave featured several unscripted “tech talks” in which entrepreneurs described problems they faced building their businesses. Participants included Lukasz Wejchert, the chief executive of Onet, Poland’s dominant Internet portal.

Deals with companies like Onet will be crucial if Mr. Varsavsky is to make good on his goal of having a million FON customers on each of three continents by 2010. The two companies recently came close to a deal, Mr. Wejchert says, but Onet decided that it was still to early for it to become an Internet service provider in Poland because the regulatory environment worked against new entrants.

That major players like Onet are beginning to find FON a potentially profitable partner is promising, and Mr. Varsavsky’s formidable networking abilities with politicians and entrepreneurs are also a plus. Ultimately, however, FON’s success will hinge on its strategic soundness and operational prowess not on Mr. Varsavsky’s skills at working the cocktail circuit.

He likes to refer to FON as a “revolution,” but so far his crusade has had difficulty gathering momentum because formal corporate alliances have been slow to jell.

In Mr. Varsavsky’s approach, FON’s business is subsidized by non-Foneros passing Web surfers who buy time for access to the network which he can then share with FON’s customers. The approach is different from that of Boingo, a Wi-Fi aggregator based in Los Angeles that charges users a monthly fee for using hotspots while they are traveling.

Yet both FON and Boingo have faced significant resistance from Internet service providers that carefully restrict access to their customers, leaving the idea of a seamless wireless Internet based on Wi-Fi technology an unfulfilled dream so far.

Mr. Varsavsky said he initially hoped that selling $30 Wi-Fi routers embedded with FON software would be all he needed to expand the ranks of Foneros around the globe. But this approach failed to gain traction fast enough, and he shifted gears. Now he is trying to steadily stack up distribution deals with I.S.P.’s.

While some I.S.P.’s have ignored his company, Mr. Varsavsky says FON has gained ground among I.S.P.’s that are looking for a way to attract new customers in competitive markets as well as to compete with high-speed wireless cellular networks.

FON now has a growing range of alliances, including ones with the BT Group, Neuf Cegetel in France, Livedoor, and Time Warner in the United States, as well as a recent agreement with the city of Geneva, which is distributing hundreds of FON routers to residents. Now strongest in Britain, France and Japan, FON has recently made progress with new agreements with two major Japanese retailers and a Taiwanese I.S.P. And Mr. Varsavsky said he is close to major agreements in India and Russia.

The first generation of Wi-Fi technology was limited in range, making it impractical for Foneros to share their routers widely. But a new wireless technology, known as 802.16, which should be more widely available to consumers over the next two years, will offer far greater ranges.

This next generation of wireless communication, called WiMax by Intel and others, may allow him to complete his dream in effect making it possible to weave together a wireless digital network in an urban area with nothing more than an army of Foneros willing to let their routers be used as micro cell towers.

In Europe, the Internet landscape looks more promising. The European Commission’s decision last summer to place a price cap on voice calls to make cellphones more affordable for residents traveling within the European Union didn’t include mobile data. Recent high-speed wireless networks introduced in Europe also use per-megabyte pricing, discouraging the streaming of large files like video.

That leaves a potentially big opportunity for a widely accessible sharing solution for travelers. Yet even in Europe, there are potential roadblocks, not the least of which has been a historically inhospitable atmosphere for entrepreneurial gambits.

“Europe has a larger market than the U.S.A., but it is culturally fragmented and risk-averse,” Mr. Varsavsky says. “But the differences are narrowing, and now there are European venture capitalists and a local entrepreneurial culture.”

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Guebuza On Results of Local Development Fund

Sunday, May 25th, 2008

Mozambican President Armando Guebuza, drawing up a balance sheet of his week long visit to the northern province of Cabo Delgado, told reporters that the most visible result of the Local Initiative Development Fund is that flour mills are now appearing throughout the countryside.

Under this fund, annually each district receives at least seven million meticais from the state budget for initiatives intended to increase food production and generate jobs. The money is supposed to be lent to businesses and individuals with viable projects: repayment of these loans will produce a revolving fund that can be continually invested in district development.

The increase in the number of small flour mills, Guebuza said, meant that peasant farmers did not have such long distances to travel to mill their maize, and the time they saved could be used in other activities.

He was also impressed by the increase in the number of small brick factories, producing construction materials that can be used to build better homes that are more resistant to heavy rains and high winds.

Guebuza claimed that the fund had also stimulated the rise in the number of associations of peasants producing rice, vegetables and cotton.

But the President warned against imagining that handing over seven million meticais to each of the 128 districts would solve all problems. It might solve an immediate problem of shortage of funds for development, but other challenges soon arose - such as the need to train those who receive the money in business management.

“We have insisted on the need to train the people who ask for loans”, said Guebuza. “This is our current challenge”. Such training was needed to ensure that the beneficiaries would be able to repay the interest-free loans.

Asked whether the state would recover the old state farms as a way of contributing to a Mozambican green revolution, Guebuza said that running farms was not the state’s job.

Instead the state “takes responsibility for creating a healthy environment so that agricultural production occurs”. It would encourage producers, including the commercial farming sector, and was concerned to train the necessary high level specialists who could play a key role in increasing production.

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Dreams of a worldwide wireless Web

Sunday, May 25th, 2008

Sitting on the porch at Finca Torrenova, his 800-acre retreat on this Mediterranean island, Martin Varsavsky ticks off the credentials of the group of Internet entrepreneurs finishing lunch at a nearby table.

“He has 40 million uniques, he has 50 million, and he has 8 million,” Varsavsky says, referring to the number of visitors to Web sites owned by his guests many of whom are also business associates and have joined him for several days of brainstorming about the digital future.

These days, commercial victory on the Internet is all about scale, and Varsavsky, a 48-year-old from Argentina, can be forgiven for speaking longingly and in detail about his peers’ achievements. No stranger to success — he has had a tidy crop of new media and telecommunications hits since the 1990s he is still struggling to bring his newest Internet venture to fruition.

Three years ago, aiming to create a global wireless network, he founded FON, a company based in Madrid that wants to unlock the potential power of the social Internet. FON’s gamble is that Internet users will share a portion of their wireless connection with strangers in exchange for access to wireless hotspots controlled by others.

The two camps, known as WiMax and LTE, for “long-term evolution,” are both top-down, highly structured approaches that will cost billions of dollars to build and may close a door on some of the architectural openness that led to the rapid growth of the Internet.

But their potential advantage is that closed standards can encourage the kind of growth that offers more access to mainstream consumers and business users, as occurred when Microsoft imposed a measure of conformity on software development.

For his part, Varsavsky hopes that FON can offer a middle ground deploying the original, bottom-up strengths of the early Internet movement and at the same time wedding them to a more formal, corporate approach to expansion.

Although FON faces huge obstacles in realizing those ambitions, the company also has a growing number of devotees.

“The wireless Internet market today is fragmented and complex it can be accessed through 3G operators, through WiMax, through private hotspots, through paid hotspots and through corporate networks,” said Michael Jackson, a partner at Mangrove Capital in London and a former FON board member. “In summary, it is a nightmare for a consumer. FON can and will change this.”

Undeterred, Varsavsky says that what he currently lacks in scale he can make up for in huge cost savings, particularly because FON avoids the expensive proposition of having to build a worldwide network of cellular towers and Wi-Fi nodes from scratch.

“Our army of Foneros is a much more efficient way of distributing a signal,” he says. “We believe WiMax operators will be happy to have some customers use their services for free and save billions in infrastructure deployment.”

Varsavsky has worked overtime trying to line up more high-profile partners for FON. To that end, he traveled to Cupertino, California, last fall to meet with Steve Jobs, the chief executive of Apple.

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Next generation of business software could get more fun

Monday, May 12th, 2008

Once upon a time, people bonded with their co-workers on office softball teams and traded gossip at the watercooler.

OK, so those days aren’t gone yet. But as big companies parcel Information Age work to people in widely dispersed locations, it’s getting harder for colleagues to develop the camaraderie that comes from being in the same place. Beyond making work less fun, feeling disconnected from comrades might be a drag on productivity.

Now technology researchers are trying to replicate old-fashioned office interactions by transforming everyday business software for the new era of work. The historically dry-as-sawdust products are borrowing elements from video games and social-networking Web sites.

You can tell just from looking at the Beehive program under development at IBM Corp. that something is different. Beehive’s color scheme is bright yellow, not IBM’s standard blue. The cheerfulness reflects the fact that Beehive is meant to encourage far-flung co-workers to like each other more.

Such personal touches often are missing when people work at a distance from one another, says Joan Morris DiMicco, an IBM researcher developing Beehive. Co-workers in different locales can’t wander into each other’s offices and see family pictures on the desk. They don’t shop at the same places or have children in the same schools.

These tidbits, DiMicco believes, help people understand each other better. And the usual communication tools like e-mail, instant messaging, phones and even videoconferencing do only so much to fill the gap.

This problem isn’t confined to IBM, whose 386,000 employees often find themselves working with people from Boston to Bangalore to Beijing. It affects any company where telecommuting, outsourcing and globalization have spread the staff across cultures and time zones.

At Intel Corp., for example, many project teams have at least one person who has yet to meet the group’s boss face-to-face.

Recently, Intel tried to improve the situation by testing a “visual business card” system. Participants could not only list standard information about their location and job title, but they also could post pictures, brief biographies and things they like.

Now Intel is exploring whether virtual-world software, which can show graphically rich, 3-D representations of meeting rooms, auditoriums, factory floors you name it will make it more natural for groups to collaborate. Intel’s initial efforts are focused on such tasks as monitoring computer centers, designing products and training staff.

Other companies are already using virtual worlds for certain events, allowing people to maneuver graphical representations of themselves, known as “avatars,” through online trade shows and product demos.

When CDC Software recently staged parts of an annual sales kickoff event in a virtual world created by Unisfair Inc., it included an online version of the golf outings that commonly accompany such affairs. It held tournaments in baseball and golf video games and gave real trophies to the champions, said Julian Hannabuss, a CDC sales director.

In the coming years, more aspects of everyday working life could include virtual interactions that resemble games but are plenty serious.

One reason is that the technology is getting more sophisticated. For instance, if my avatar appears to be sitting to your left in a meeting, what I say into my computer microphone can come through your left computer speaker. And I’d hear you on the right.

Soon such meetings will be able to incorporate images from Web cameras that capture gestures and face movements so your avatar can reflect your nonverbal communication cues, crossing its legs or frowning when you do so in real life.

Eyeing that same future, IBM researchers are exploring whether groups of people in different locations can bond by playing collaborative virtual-world games, like solving puzzles together. IBM calls the effort “Inward Bound,” a nod to the Outward Bound wilderness exercises.

And an IBM project called Bluegrass is testing how software programmers in different locations can organize their work in a virtual landscape. People traversing this virtual world appear as the pictures they posted of themselves in Beehive.

IBM researcher Steven Rohall hopes to enable people engaged in solitary, “heads down” work at computers to get the kind of “heads up” interactions that come from walking down the hall in an office.

Steiger predicts that office politics will be transformed as virtual interactions replace or augment in-person connections, because the technology often liberates wallflowers to act more aggressively.

Cindy Pickering, the engineer overseeing Intel’s internal virtual-world efforts, says younger employees will be key to quickly advancing socially oriented workplace software. They’re already used to chatting and playing online, whether in networking sites or complex video games.

Still, one big question is just how many plane trips for actual meetings can be realistically replaced by software.

Another question is whether getting distant co-workers to enjoy each other more will actually improve workplace productivity. Research on the subject indicates that a much bigger factor is whether people trust their colleagues to do their parts.

“I think companies underestimate that,” says Catherine Connolly, a professor of industrial psychology at McMaster University. “Especially when they have team-building Kumbaya exercises.”

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Job hunters may face new sort of interview

Monday, May 12th, 2008

The average worker over 35 will job hunt every five to eight years Though most would agree that interviewing well is critical to securing a good job, a surprising number of job hunters are poorly prepared for the interviewing process with predictable results.

These general claims are no longer good enough to land a good job.

Job seekers today need to provide proof of their ability to do the job successfully.

Prospective employers know there is no greater predictor of potential future performance than past performance; they want solid examples beyond your resume of your past performance.

Eighty percent of companies today are using “behavioral” interviewing, which may be new to anyone who hasn’t been on a job interview recently.

Using this technique, interviewers ask potential employees open-ended questions designed to elicit specific examples of how you performed in the past.

Typically, employers identify a laundry list of specific qualities, skills and competencies that applicants must have to succeed in the open position. Examples might include displaying good judgment under stress, being a team player, demonstrating initiative and creativity or being able to resolve interpersonal conflict effectively.

The interviewer then asks questions to determine if the candidate can prove their proficiency with past work examples of the desired skills and qualities.

The “deer in the headlights” look to just about any question posed during a job interview typically won’t land you a good job. Preparation is key. Give some thought to how you will answer these kinds of questions in advance. Better yet, invest in yourself with a career coach to help you prepare.

Results and your ability to communicate your past achievements will positively impress prospective employers. Quantify your achievements when possible. Bringing samples of your work into an interview can help you stand out as a doer and achiever. Many job hunters use memory discs as a “leave behind” with work samples.

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