Business Highlights

Monday, April 7th, 2008

WASHINGTON It’s a Herculean task: revamping a financial regulatory system dating back to the Civil War to deal with 21st century crises imperiling the country.Under an ambitious Bush administration plan, the Federal Reserve would take on the unwieldy role of uber cop in charge of financial market stability. Other regulatory agencies could see their influence diminished.The proposal won’t fix the host of economic and financial problems that threatens to plunge the United States into a deep recession, but it might help guard against future troubles. It would take years and a lot of political wrangling - in Congress, on Wall Street, in statehouses and elsewhere - to implement all the changes envisioned.Yet, the initiative, formally announced Monday, casts a fresh spotlight on the best way to protect the country from financial catastrophes in an intricate web of complex, often-changing financial products and the wide array of financial players using them in the United States and beyond. That debate probably will take center stage in the next president’s administration.—Stocks gain on last day of quarterNEW YORK (AP) - Wall Street managed a moderate gain in the final session of a dismal first quarter Monday, but stock prices and the major indexes still ended the first three months of 2007 with massive losses, the casualties of the still continuing credit crisis. The Standard %26 Poor’s 500 index, the benchmark for many widely held investments such as mutual funds, suffered a loss for the quarter of nearly 10 percent.The blip upward came from a better than expected reading in the Chicago Purchasing Managers Index, which is considered a precursor to the Institute for Supply Management’s manufacturing survey on Tuesday. The index rose to 48.2 in March from 44.5 a month earlier; economists had been expecting a reading of 47.3, according to Dow Jones Newswires. Though the number topped forecasts, a figure below 50 nonetheless indicates a contraction in manufacturing activity.The market’s reaction, however, was likely not as enthusiastic as it might seem from Monday’s gains by the major indexes. Price movements tend to be skewed when volume is as light as it was Monday.It was a difficult quarter on Wall Street, with financial companies’ ongoing credit market losses and the flagging economy wiping out many investors’ appetite for stocks. While the market saw a number of up days during the quarter, the overall trend was sharply lower, with reports of asset write-downs and shaky financial companies pummeling the market - in particular, the near-collapse of Bear Stearns %26 Cos. in mid-March.—Pernod Ricard buys maker of AbsolutSTOCKHOLM, Sweden (AP) - Spirits group Pernod Ricard SA is adding Swedish flavor to a liquor cabinet stacked with Scotch whisky, French champagne and Cuban rum with its $8.34 billion purchase of the state-owned maker of Absolut vodka.The company said Monday it was delighted to add the premium vodka brand to its assortment of drinks, after the Swedish government accepted its bid for Absolut’s parent company, Vin %26 Sprit.The Swedish government celebrated the higher-than-expected price tag for Vin %26 Sprit, but investors were less exuberant, sending shares in France-based Pernod Ricard down 4.3 percent to $103.03 in Paris.Sweden said it selected the Pernod Ricard bid on Sunday over three other offers, by U.S.-based Fortune Brands Inc., Bermuda-based Bacardi Ltd. and an investment group controlled by Sweden’s Wallenberg family.—Less corn could mean higher food pricesWASHINGTON (AP) - From chicken nuggets to corn flakes, food prices at grocery stores and dinner tables could be headed even higher as farmers cut back on the land they’re planting in corn this spring.Corn prices already are high, and a drop in supply should keep them rising. Combine that with the huge demand for corn-based ethanol fuel - and higher energy costs for transporting food - and consumers are likely to see their food bills going up and up.Farmers are now expected to plant 86 million acres of corn this year, the Department of Agriculture predicted Monday, down 8 percent from last year, which was the highest since World War II.Corn is almost everywhere you look in the U.S. food supply. Poultry, beef and pork companies use it to feed their animals. High fructose corn syrup is used in soft drinks and many other foods, including lunch meats and salad dressings. Corn is often an ingredient in breads, peanut butter, oatmeal and potato chips.—Merck, Schering-Plough sink on VytorinNEW YORK (AP) - Shares of Merck %26 Co. and Schering-Plough Corp. fell to record lows Monday, as analysts warned new clinical data would cause sales of their blockbuster cholesterol drug Vytorin to fall further.The companies market Vytorin through a joint venture, but earlier this year, partial results from a clinical study showed that it was no more effective at limiting plaque buildup than Merck’s Zocor, a drug that is already available in generic form. Full results of that study were released Sunday.Vytorin is a combination of Zocor and Schering-Plough’s drug Zetia.Schering-Plough shares plunged as low as $14, touching their lowest levels since August 1996. Merck shares fell as low as $36.82, their lowest since June 2006.Leading physicians are now recommending the use of older drugs called statins before putting patients on Vytorin. Many physicians had prescribed Vytorin in lieu of higher doses of statins because of what some said was an undue fear of side effects.— HUD chief resigns amid criminal probeWASHINGTON (AP) - HUD Secretary Alphonso Jackson, his tenure tarnished by allegations of political favoritism and a criminal investigation, announced his resignation Monday amid the wreckage of the national housing crisis.He leaves behind a trail of unanswered questions about whether he tilted the Department of Housing and Urban Development toward Republican contractors and cronies.The move comes at a shaky time for the economy when soaring mortgage foreclosures imperil the nation’s credit markets.Some Congressional Democrats had pushed for Jackson to leave.House Speaker Nancy Pelosi, D-Calif., said HUD will be called on to work with Congress on assisting refinancing for borrowers faced with imminent foreclosure.—Oil prices slide, retail gas hits recordNEW YORK (AP) - Prices surged at the gas pump, hitting a new record Monday even as crude oil accelerated its slide amid a broad-based commodities sell-off.The average price for a gallon of regular unleaded rose to $3.287, according to AAA and the Oil Price Information Service. Prices were highest in Hawaii and California, where the average price topped $3.60 a gallon.Gasoline prices are expected to keep rising as the summer driving season brings with it greater demand for the fuel. Last year, prices peaked in May before backtracking; with gasoline already at a record it will like only continue its advance.If crude oil prices, which set records of their own during March continue their advance, that will also add to the cost of gasoline at the pump.On Monday, however, light, sweet crude for May delivery dropped $4.04 to settle at $101.58 a barrel on the New York Mercantile Exchange, adding to a decline of nearly $2 a barrel on Friday. Even so, prices finished the first three months of the year 5.8 percent higher than where they started; crude set a record of $111.80 in March before giving up ground.—Citi splits consumer banking, card unitsNEW YORK (AP) - Citigroup named a veteran retail banker Monday to head its North American consumer banking unit, splitting it off from its credit-card business as Citi struggles to become profitable again after suffering its biggest quarterly loss in its 196-year history.The latest move is the biggest sign yet that CEO Vikram Pandit, appointed in December, wants to fix Citi’s major parts rather than sell them off to raise cash - at least for now.It also shows what steps Pandit would take to attract more consumers to Citi’s retail banking unit.Citi’s worst problems are in its investment banking segment, which made huge losing bets on the mortgage industry. But its bread-and-butter business of lending to and collecting deposits from average people has also been underwhelming shareholders.Citi is ubiquitous throughout the United States, but in recent years has lost customers to rival banks such as JPMorgan Chase %26 Co. and Wachovia Corp.—Major indexes rise, commodities slip as quarter endsOn the last day of the quarter, the Dow Jones industrial average rose 46.49, or 0.38 percent, to 12,262.89.Broader stock indicators also rose. The S%26P 500 index advanced 7.48, or 0.57 percent, to 1,322.70, and the Nasdaq composite index rose 17.92, or 0.79 percent, to 2,279.10.Light, sweet crude for May delivery dropped $4.04 to settle at $101.58 a barrel on the New York Mercantile Exchange, adding to a decline of nearly $2 a barrel on Friday. Even so, prices finished the first three months of the year 5.8 percent higher than where they started; crude set a record of $111.80 in March before giving up ground.In other Nymex trading, heating oil futures fell 5.58 cents to settle at $3.0492 a gallon, while gasoline futures sank 10.07 cents to settle at $2.6163 a gallon. Brent crude futures fell $3.47 to settle at $100.30 a barrel on the ICE Futures exchange in London.

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Satyam Opens First Global Solutions Center (GSC) in Egypt

Monday, April 7th, 2008

Satyam, global business and information technology services company, announced the inauguration of its Global Solutions Center (GSC) in Egypt. The GSC, located in Smart Village, Giza, will employ about 300 professionals to serve as a major technological development and software support for Satyam’s customers in the Middle East, North Africa and European region.

As a part of the company globalization spree, the GSC is Satyam 28th globally and the 14th in the Asia-Pacific, Middle East, India and Africa region. The GSC is a state-of-the art center spanning 2,100 sq. meters and facilities include 2 training labs, video conferencing, high-speed networks and 24 hours connectivity to all other global locations, claims Satyam.

As the cornerstone of Satyam strategy in the region, the 300-seater GSC will mainly house locals and is going to be headed by Mohamed Embaby, an Egyptian national. The GSC aims to train locals and create more jobs for them.ur investments in the Middle East and North African markets are in line with our larger globalization strategy, said B. Rama Raju, Co-founder and CEO of Satyam. he Egyptian Government has been extremely supportive of our expansion plans in the country, and we are committed to giving back something to the Egyptian economy. Raju also pointed out that Satyam is building world-class Global Solution Centres (GSC) across the world, in line with its strategy to strengthen its presence globally.According to the company, as part of its active presence in the regional IT arena, Satyam has recently pioneered the virtually integrated delivery model 2.0 (VIGDM), which renders services from multiple locations across the globe in real time.

In addition to its established regional offices in Kuwait, Bahrain, Qatar, Oman, KSA and Jordan, the company has also recently launched its global delivery campuses in China and Malaysia. Following the inauguration of its GSC in Egypt, Satyam is currently looking at Saudi Arabia as a viable market for a second GSC in the region.

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Patients rate local hospitals

Monday, April 7th, 2008

WASHINGTON What do former patients think about the care they received at your local hospitals? The government wants to make it easier for you to find out.Federal health officials in recent years have made strides to improve transparency in health care. But measuring how well hospitals do their job can be technical. New patient satisfaction scores, which went online Friday, cover basic premises that just about every hospital patient and their family members can understand.For example:-Did doctors treat patients with courtesy and respect?-How often were the room and bathroom cleaned?-Was the area around the room quiet?-Did the patient get immediate help after pressing a call button?Those questions were included in a survey used to evaluate more than 2,500 hospitals around the country.”You don’t have to be a technical expert to understand this information and its implications,” said Joyce Dubow, senior adviser at the AARP, the senior advocacy group. “If you ask somebody whether they were cared for with respect, they get that.”Health and Human Services Secretary Mike Leavitt said consumers - and the Medicare program - pay for care whether it’s good or not. Informing consumers about how well a hospital performs a particular task or how much it charges for a particular service will serve as incentives for health care providers to do better.”The current sector is all about volume,” Leavitt said. “The future is about value.”The government’s Web site, http://www.hospitalcompare.hhs.gov, lets consumers compare up to three hospitals. Users will be able to see the scores for such things as how often nurses communicated well with their patients; hospitals nationwide averaged 73 percent on that particular question. Consumers will also be able to see how well the average hospital in their state fared on each question.The data was collected by hospitals from a random sample of patients from October 2006 and June 2007. The government led development of the survey, which was administered 48 hours to six weeks after the patients were discharged.Federal officials said they recognize that patients needing emergency care won’t use the comparison Web site, nor should they. However, more than 60 percent of all patients go to a hospital for elective procedures.The site will also help hospitals focus improvements where patients feel it is most needed, said Rich Umbdenstock, president and CEO of the American Hospital Association.”Ultimately, this tool benefits everyone,” Umbdenstock said.Overall, federal officials said rural hospitals seemed to fare better than urban ones when it came several measures of patient satisfaction.”I think that has to do with rural hospitals being more of a fabric of the community,” said Herb Kuhn, acting deputy administrator at the Centers for Medicare and Medicaid Services.Officials acknowledge that few consumers compare quality information about insurance plans, hospitals and other providers to make decisions about their care. A recent Kaiser Family Foundation survey estimated that fewer than one in five patients did. However, that’s an increase from 12 percent in 2000.Leavitt acknowledged that the government’s efforts to evaluate the quality of health care are lacking. He likened the current situation to the earliest of video games, a table tennis game called Pong.”We’re not very good at this, but we’re making a lot of progress,” he said.

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3G iPhone plans good news for Aust

Saturday, April 5th, 2008

With local mobile carriers rushing to convert their subscribers from 2G to faster broadband-like 3G services, the lack of a 3G-enabled model is viewed by analysts as the key impediment to releasing the device in Australia.
Analyst firm IDC said Australians wanted more than a large screen and great web browser and the appeal of an iPhone without 3G connectivity would be limited to die-hard Apple fans and the fashion conscious.
It would appear highly unlikely that a 2G iPhone [would] be released in Australia, with Telstra focusing all efforts to migrate subscribers onto Next G and Optus and Vodafone both building national 3G networks this year. The 2G market in Australia is shrinking fast, IDC telecommunications analyst Mark Novosel said.
In 2009 the number of 3G subscribers in Australia will outstrip 2G subscribers. By the end of 2009 56.6 per cent of all mobile subscribers in Australia will be on one of four 3G networks.
Apple has said the iPhone will be launched in Australia this year, but has yet to pin down an exact date.
In a research note sent to investors late last week, Bank of America financial analyst Scott Craig said channel investigations showed a 3G iPhone would be produced in small numbers in May followed by a larger production run in June.
The note came after Dow Jones Newswires reported that Taiwans Hon Hai Precision Industry, the largest contract manufacturer of electronics in the world, had won an exclusive contract to make a new version of the iPhone. It cited a person familiar with the situation.
As well, a Hon Hai official told the news service that the company was in talks with Apple for the supply of a more advanced version of the current iPhone.
Similarly, Taiwans Commercial Times reported, without citing sources, that Hon Hai had been competing with other manufacturers for the 3G iPhone contract.
This week, Piper Jaffray analyst Gene Munster said he expected Apple would introduce a 3G iPhone within the next 3 to 6 months.
The upcoming annual Apple developers conference, scheduled to begin in San Francisco on June 9, could be an opportune time for Apple CEO Steve Jobs to unveil the device.
Jobs said battery life issues prevented the company from releasing a 3G model from the outset but he has indicated he would like to build in 3G support when the time is right.
In November last year, Randall Stephenson, the chief executive of AT%26amp;T, Apples exclusive iPhone carrier partner in the US, confirmed a 3G iPhone would land some time this year.
IDC has forecast that Australian iPhone shipments would commence in the third quarter of this calendar year, but predicted the device would comprise only 3.5 per cent of the Australian mobile phone market.
Apple stores across the US are experiencing iPhone shortages, and some have interpreted that to mean Apple is running down its existing stock to prepare for the launch of a new model.
Jaffray said of all possible explanations there was an 80 per cent chance that a new version of the iPhone is coming earlier than anticipated.
But some say the shortage is simply due to stellar demand for the device, particularly from countries where the iPhone has yet to launch. Many, Australians included, have imported the device and, using various unauthorised yet easy to perform hacks, unlocked it for use on their local networks.
Telstra was widely rumoured to be Apples iPhone carrier partner in Australia until January when Optus emerged as the dark horse.
Thailands largest mobile operator, Advanced Info Service (AIS), said it was negotiating a deal with Apple to bring the iPhone to Asia.
The telcos chief marketing officer, Sanchai Thiewprasertkul , told the Bangkok Post that AIS was collaborating with Singapore Telecom (SingTel) and Optus to launch the iPhone throughout the region.
Optus is a wholly owned subsidiary of SingTel, and SingTel owns 21.4 per cent of AIS.
Yet even before the local iPhone launch is announced, Telstras Sensis is already gearing up to create mobile applications specifically for the device. It has advertised for a business analyst to create iPhone search applications.

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Intalio and Alfresco Integrate BPM Suite with Enterprise Content Management

Saturday, April 5th, 2008

Intalio, an Open Source BPMS company, has announced a partnership with Alfresco Software, the Open Source alternative for Enterprise Content Management. The integrated offering of Intalio|BPMS and Alfresco ECM aims to allow users to manage advanced document-centric workflow processes and support the collaborative development of complex business processes. “Our partnership with Alfresco serves as a foundation for building BPM into something larger a true Business Process Platform (BPP),” states Intalio CEO and Founder, Ismael Ghalimi. According to the company, document-centric workflow processes provide for automation of business communications, allowing documents to be transmitted to the right people based on complex rules. For example, insurance companies can use workflow processes to handle end-to-end policy management processes and provide better visibility to customers regarding the processing of claims. The integrated solution also allows Business and IT to collaboratively document complex business processes, making it easier to understand business requirements and the rational behind new procedures. The Alfresco integration project was funded under the Demand Driven Development (D3) model introduced by Intalio in 2006, which allows customers to direct Intalio’s product development roadmap in specific directions, then participate in the overall development process through syndicated funding.

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Business Highlights

Saturday, April 5th, 2008

WASHINGTON It’s a Herculean task: revamping a financial regulatory system dating back to the Civil War to deal with 21st century crises imperiling the country.Under an ambitious Bush administration plan, the Federal Reserve would take on the unwieldy role of uber cop in charge of financial market stability. Other regulatory agencies could see their influence diminished.The proposal won’t fix the host of economic and financial problems that threatens to plunge the United States into a deep recession, but it might help guard against future troubles. It would take years and a lot of political wrangling - in Congress, on Wall Street, in statehouses and elsewhere - to implement all the changes envisioned.Yet, the initiative, formally announced Monday, casts a fresh spotlight on the best way to protect the country from financial catastrophes in an intricate web of complex, often-changing financial products and the wide array of financial players using them in the United States and beyond. That debate probably will take center stage in the next president’s administration.—Stocks gain on last day of quarterNEW YORK (AP) - Wall Street managed a moderate gain in the final session of a dismal first quarter Monday, but stock prices and the major indexes still ended the first three months of 2007 with massive losses, the casualties of the still continuing credit crisis. The Standard %26 Poor’s 500 index, the benchmark for many widely held investments such as mutual funds, suffered a loss for the quarter of nearly 10 percent.The blip upward came from a better than expected reading in the Chicago Purchasing Managers Index, which is considered a precursor to the Institute for Supply Management’s manufacturing survey on Tuesday. The index rose to 48.2 in March from 44.5 a month earlier; economists had been expecting a reading of 47.3, according to Dow Jones Newswires. Though the number topped forecasts, a figure below 50 nonetheless indicates a contraction in manufacturing activity.The market’s reaction, however, was likely not as enthusiastic as it might seem from Monday’s gains by the major indexes. Price movements tend to be skewed when volume is as light as it was Monday.It was a difficult quarter on Wall Street, with financial companies’ ongoing credit market losses and the flagging economy wiping out many investors’ appetite for stocks. While the market saw a number of up days during the quarter, the overall trend was sharply lower, with reports of asset write-downs and shaky financial companies pummeling the market - in particular, the near-collapse of Bear Stearns %26 Cos. in mid-March.—Pernod Ricard buys maker of AbsolutSTOCKHOLM, Sweden (AP) - Spirits group Pernod Ricard SA is adding Swedish flavor to a liquor cabinet stacked with Scotch whisky, French champagne and Cuban rum with its $8.34 billion purchase of the state-owned maker of Absolut vodka.The company said Monday it was delighted to add the premium vodka brand to its assortment of drinks, after the Swedish government accepted its bid for Absolut’s parent company, Vin %26 Sprit.The Swedish government celebrated the higher-than-expected price tag for Vin %26 Sprit, but investors were less exuberant, sending shares in France-based Pernod Ricard down 4.3 percent to $103.03 in Paris.Sweden said it selected the Pernod Ricard bid on Sunday over three other offers, by U.S.-based Fortune Brands Inc., Bermuda-based Bacardi Ltd. and an investment group controlled by Sweden’s Wallenberg family.—Less corn could mean higher food pricesWASHINGTON (AP) - From chicken nuggets to corn flakes, food prices at grocery stores and dinner tables could be headed even higher as farmers cut back on the land they’re planting in corn this spring.Corn prices already are high, and a drop in supply should keep them rising. Combine that with the huge demand for corn-based ethanol fuel - and higher energy costs for transporting food - and consumers are likely to see their food bills going up and up.Farmers are now expected to plant 86 million acres of corn this year, the Department of Agriculture predicted Monday, down 8 percent from last year, which was the highest since World War II.Corn is almost everywhere you look in the U.S. food supply. Poultry, beef and pork companies use it to feed their animals. High fructose corn syrup is used in soft drinks and many other foods, including lunch meats and salad dressings. Corn is often an ingredient in breads, peanut butter, oatmeal and potato chips.—Merck, Schering-Plough sink on VytorinNEW YORK (AP) - Shares of Merck %26 Co. and Schering-Plough Corp. fell to record lows Monday, as analysts warned new clinical data would cause sales of their blockbuster cholesterol drug Vytorin to fall further.The companies market Vytorin through a joint venture, but earlier this year, partial results from a clinical study showed that it was no more effective at limiting plaque buildup than Merck’s Zocor, a drug that is already available in generic form. Full results of that study were released Sunday.Vytorin is a combination of Zocor and Schering-Plough’s drug Zetia.Schering-Plough shares plunged as low as $14, touching their lowest levels since August 1996. Merck shares fell as low as $36.82, their lowest since June 2006.Leading physicians are now recommending the use of older drugs called statins before putting patients on Vytorin. Many physicians had prescribed Vytorin in lieu of higher doses of statins because of what some said was an undue fear of side effects.— HUD chief resigns amid criminal probeWASHINGTON (AP) - HUD Secretary Alphonso Jackson, his tenure tarnished by allegations of political favoritism and a criminal investigation, announced his resignation Monday amid the wreckage of the national housing crisis.He leaves behind a trail of unanswered questions about whether he tilted the Department of Housing and Urban Development toward Republican contractors and cronies.The move comes at a shaky time for the economy when soaring mortgage foreclosures imperil the nation’s credit markets.Some Congressional Democrats had pushed for Jackson to leave.House Speaker Nancy Pelosi, D-Calif., said HUD will be called on to work with Congress on assisting refinancing for borrowers faced with imminent foreclosure.—Oil prices slide, retail gas hits recordNEW YORK (AP) - Prices surged at the gas pump, hitting a new record Monday even as crude oil accelerated its slide amid a broad-based commodities sell-off.The average price for a gallon of regular unleaded rose to $3.287, according to AAA and the Oil Price Information Service. Prices were highest in Hawaii and California, where the average price topped $3.60 a gallon.Gasoline prices are expected to keep rising as the summer driving season brings with it greater demand for the fuel. Last year, prices peaked in May before backtracking; with gasoline already at a record it will like only continue its advance.If crude oil prices, which set records of their own during March continue their advance, that will also add to the cost of gasoline at the pump.On Monday, however, light, sweet crude for May delivery dropped $4.04 to settle at $101.58 a barrel on the New York Mercantile Exchange, adding to a decline of nearly $2 a barrel on Friday. Even so, prices finished the first three months of the year 5.8 percent higher than where they started; crude set a record of $111.80 in March before giving up ground.—Citi splits consumer banking, card unitsNEW YORK (AP) - Citigroup named a veteran retail banker Monday to head its North American consumer banking unit, splitting it off from its credit-card business as Citi struggles to become profitable again after suffering its biggest quarterly loss in its 196-year history.The latest move is the biggest sign yet that CEO Vikram Pandit, appointed in December, wants to fix Citi’s major parts rather than sell them off to raise cash - at least for now.It also shows what steps Pandit would take to attract more consumers to Citi’s retail banking unit.Citi’s worst problems are in its investment banking segment, which made huge losing bets on the mortgage industry. But its bread-and-butter business of lending to and collecting deposits from average people has also been underwhelming shareholders.Citi is ubiquitous throughout the United States, but in recent years has lost customers to rival banks such as JPMorgan Chase %26 Co. and Wachovia Corp.—Major indexes rise, commodities slip as quarter endsOn the last day of the quarter, the Dow Jones industrial average rose 46.49, or 0.38 percent, to 12,262.89.Broader stock indicators also rose. The S%26P 500 index advanced 7.48, or 0.57 percent, to 1,322.70, and the Nasdaq composite index rose 17.92, or 0.79 percent, to 2,279.10.Light, sweet crude for May delivery dropped $4.04 to settle at $101.58 a barrel on the New York Mercantile Exchange, adding to a decline of nearly $2 a barrel on Friday. Even so, prices finished the first three months of the year 5.8 percent higher than where they started; crude set a record of $111.80 in March before giving up ground.In other Nymex trading, heating oil futures fell 5.58 cents to settle at $3.0492 a gallon, while gasoline futures sank 10.07 cents to settle at $2.6163 a gallon. Brent crude futures fell $3.47 to settle at $100.30 a barrel on the ICE Futures exchange in London.

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Patients rate local hospitals

Saturday, April 5th, 2008

WASHINGTON What do former patients think about the care they received at your local hospitals? The government wants to make it easier for you to find out.Federal health officials in recent years have made strides to improve transparency in health care. But measuring how well hospitals do their job can be technical. New patient satisfaction scores, which went online Friday, cover basic premises that just about every hospital patient and their family members can understand.For example:-Did doctors treat patients with courtesy and respect?-How often were the room and bathroom cleaned?-Was the area around the room quiet?-Did the patient get immediate help after pressing a call button?Those questions were included in a survey used to evaluate more than 2,500 hospitals around the country.”You don’t have to be a technical expert to understand this information and its implications,” said Joyce Dubow, senior adviser at the AARP, the senior advocacy group. “If you ask somebody whether they were cared for with respect, they get that.”Health and Human Services Secretary Mike Leavitt said consumers - and the Medicare program - pay for care whether it’s good or not. Informing consumers about how well a hospital performs a particular task or how much it charges for a particular service will serve as incentives for health care providers to do better.”The current sector is all about volume,” Leavitt said. “The future is about value.”The government’s Web site, http://www.hospitalcompare.hhs.gov, lets consumers compare up to three hospitals. Users will be able to see the scores for such things as how often nurses communicated well with their patients; hospitals nationwide averaged 73 percent on that particular question. Consumers will also be able to see how well the average hospital in their state fared on each question.The data was collected by hospitals from a random sample of patients from October 2006 and June 2007. The government led development of the survey, which was administered 48 hours to six weeks after the patients were discharged.Federal officials said they recognize that patients needing emergency care won’t use the comparison Web site, nor should they. However, more than 60 percent of all patients go to a hospital for elective procedures.The site will also help hospitals focus improvements where patients feel it is most needed, said Rich Umbdenstock, president and CEO of the American Hospital Association.”Ultimately, this tool benefits everyone,” Umbdenstock said.Overall, federal officials said rural hospitals seemed to fare better than urban ones when it came several measures of patient satisfaction.”I think that has to do with rural hospitals being more of a fabric of the community,” said Herb Kuhn, acting deputy administrator at the Centers for Medicare and Medicaid Services.Officials acknowledge that few consumers compare quality information about insurance plans, hospitals and other providers to make decisions about their care. A recent Kaiser Family Foundation survey estimated that fewer than one in five patients did. However, that’s an increase from 12 percent in 2000.Leavitt acknowledged that the government’s efforts to evaluate the quality of health care are lacking. He likened the current situation to the earliest of video games, a table tennis game called Pong.”We’re not very good at this, but we’re making a lot of progress,” he said.

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Search and you shall find, says Google boss

Wednesday, April 2nd, 2008

His name is Eric Schmidt and hes the chairman and CEO of Google, the search engine and advertising goliath thats building a thriving business based on giving away services and applications for nothing or next to nothing.
The editor and author Chris Anderson calls this effect feeconomics: where the technologies which power the web are driving down the cost of doing business online to the point where they are so cheap, they can be handed out at zero cost.
Its the same philosophy adopted by Google when it came into being a decade ago and which it has pursued ever since through giveaway services such as email, photo editing and storage, video sharing and of course its eponymous search engine.
And most of it for nix, as long as youre happy to accept a smattering of the text-based contextual advertisements served up alongside the freebies, which in turn encourage more time spent on the internet.
The more things that people and companies do online, the more ads they see and the more money Google makes, writes the author Nicholas Carr in strategy+business magazine.
While search continues to be Googles main money spinner, Dr Schmidt took the opportunity yesterday during a visit to Sydney to outline some of the other trends he believes could be among the next big things.
While search continues to be Googles main money spinner, Dr Schmidt took the opportunity yesterday during a visit to Sydney to outline some of the other trends he believes could be among the next big things.
He called one of these in-the-pipeline developments information understanding.
The eventual goal is for Google to make a suggestion as to what you should do tomorrow, he explained during an extended interview with smh.com.au.
Dismissing suggestions that it smacked of Big Brother and or that it encouraged mental laziness, he said such a service could only work with the explicit permission of the user.
Computers are better at remembering things and people are better at reasoning, said Dr Schmidt, 52, a soft-spoken computer scientist who joined Google in 2001 as the grown-up who was supposed to keep an eye on the youthful co-founders and their inexperienced team.
Youre going to have a more interesting life if you have the computer do the stuff the computer is good at and you do the stuff youre good at.
The two other trends are already works in progress. One is the shift from desk-based computing to mobile computing. Later this year, a number of mobile phone makers will launch devices based on Googles new Android mobile operating system.
Just as the PC became this extremely powerful platform and really did change our world, the same phenomenon should occur on mobile phones, he said.
Another big change in the works had to do with what he described as the ubiquity of location-based data - in other words, the kind of information that can placed on a map.
That could include traffic information, flight details, bus routes and schedules - all able to be called up on your computer or phone.
Earlier, at a press conference, he spoke about the coming shift to cloud computing where users will store their files and applications online instead of on their local computers and hard drives.
Dr Schmidt has described the cloud concept as akin to having banks manage your money rather than you manage your money.
What were going to do is were just going to put the intelligence and the data and so forth on servers run by professionals - also known as us - so that you dont need to spend the weekend debugging your computers at home, he said yesterday.
Dr Schmidt admitted, however, that his predictions have not always been on the money.
In October 2000, he made a bad really bad call that could have cost him dearly.
Nobody really gives a sh– about search, he told John Doerr, a venture capitalist who was trying to talk him in to taking a management position at Google.
Dr Schmidt, who was then head of software company Novell, later changed his mind and the following year was appointed chairman then CEO of the fledgling internet search company.
He went on receive stock options that made him a billionaire after Google floated in 2004.
Last month, Forbes magazine listed him as the 48th richest person in the US with a net worth of $US6.6 billion ($NZ8.1 billion).
For the past seven years Dr Schmidt, along with Google co-founders Larry Page and Sergey Brin, has been part of the triumvirate running an operation that has developed a reputation for being one the worlds most admired companies.
These days he has no such misgivings about search.
Last year, between 97 to 98 per cent of the companys revenues of $US16.6 billion were derived from little text advertisements that are largely served up in searches.
Ive made many mistakes, Dr Schmidt said yesterday when reminded about the anecdote from eight years ago and recounted in David Vises book The Google Story.
That was a big one. You learn from your mistakes. Im more careful now to get my facts straight.

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Business Highlights

Wednesday, April 2nd, 2008

WASHINGTON It’s a Herculean task: revamping a financial regulatory system dating back to the Civil War to deal with 21st century crises imperiling the country.Under an ambitious Bush administration plan, the Federal Reserve would take on the unwieldy role of uber cop in charge of financial market stability. Other regulatory agencies could see their influence diminished.The proposal won’t fix the host of economic and financial problems that threatens to plunge the United States into a deep recession, but it might help guard against future troubles. It would take years and a lot of political wrangling - in Congress, on Wall Street, in statehouses and elsewhere - to implement all the changes envisioned.Yet, the initiative, formally announced Monday, casts a fresh spotlight on the best way to protect the country from financial catastrophes in an intricate web of complex, often-changing financial products and the wide array of financial players using them in the United States and beyond. That debate probably will take center stage in the next president’s administration.—Stocks gain on last day of quarterNEW YORK (AP) - Wall Street managed a moderate gain in the final session of a dismal first quarter Monday, but stock prices and the major indexes still ended the first three months of 2007 with massive losses, the casualties of the still continuing credit crisis. The Standard %26 Poor’s 500 index, the benchmark for many widely held investments such as mutual funds, suffered a loss for the quarter of nearly 10 percent.The blip upward came from a better than expected reading in the Chicago Purchasing Managers Index, which is considered a precursor to the Institute for Supply Management’s manufacturing survey on Tuesday. The index rose to 48.2 in March from 44.5 a month earlier; economists had been expecting a reading of 47.3, according to Dow Jones Newswires. Though the number topped forecasts, a figure below 50 nonetheless indicates a contraction in manufacturing activity.The market’s reaction, however, was likely not as enthusiastic as it might seem from Monday’s gains by the major indexes. Price movements tend to be skewed when volume is as light as it was Monday.It was a difficult quarter on Wall Street, with financial companies’ ongoing credit market losses and the flagging economy wiping out many investors’ appetite for stocks. While the market saw a number of up days during the quarter, the overall trend was sharply lower, with reports of asset write-downs and shaky financial companies pummeling the market - in particular, the near-collapse of Bear Stearns %26 Cos. in mid-March.—Pernod Ricard buys maker of AbsolutSTOCKHOLM, Sweden (AP) - Spirits group Pernod Ricard SA is adding Swedish flavor to a liquor cabinet stacked with Scotch whisky, French champagne and Cuban rum with its $8.34 billion purchase of the state-owned maker of Absolut vodka.The company said Monday it was delighted to add the premium vodka brand to its assortment of drinks, after the Swedish government accepted its bid for Absolut’s parent company, Vin %26 Sprit.The Swedish government celebrated the higher-than-expected price tag for Vin %26 Sprit, but investors were less exuberant, sending shares in France-based Pernod Ricard down 4.3 percent to $103.03 in Paris.Sweden said it selected the Pernod Ricard bid on Sunday over three other offers, by U.S.-based Fortune Brands Inc., Bermuda-based Bacardi Ltd. and an investment group controlled by Sweden’s Wallenberg family.—Less corn could mean higher food pricesWASHINGTON (AP) - From chicken nuggets to corn flakes, food prices at grocery stores and dinner tables could be headed even higher as farmers cut back on the land they’re planting in corn this spring.Corn prices already are high, and a drop in supply should keep them rising. Combine that with the huge demand for corn-based ethanol fuel - and higher energy costs for transporting food - and consumers are likely to see their food bills going up and up.Farmers are now expected to plant 86 million acres of corn this year, the Department of Agriculture predicted Monday, down 8 percent from last year, which was the highest since World War II.Corn is almost everywhere you look in the U.S. food supply. Poultry, beef and pork companies use it to feed their animals. High fructose corn syrup is used in soft drinks and many other foods, including lunch meats and salad dressings. Corn is often an ingredient in breads, peanut butter, oatmeal and potato chips.—Merck, Schering-Plough sink on VytorinNEW YORK (AP) - Shares of Merck %26 Co. and Schering-Plough Corp. fell to record lows Monday, as analysts warned new clinical data would cause sales of their blockbuster cholesterol drug Vytorin to fall further.The companies market Vytorin through a joint venture, but earlier this year, partial results from a clinical study showed that it was no more effective at limiting plaque buildup than Merck’s Zocor, a drug that is already available in generic form. Full results of that study were released Sunday.Vytorin is a combination of Zocor and Schering-Plough’s drug Zetia.Schering-Plough shares plunged as low as $14, touching their lowest levels since August 1996. Merck shares fell as low as $36.82, their lowest since June 2006.Leading physicians are now recommending the use of older drugs called statins before putting patients on Vytorin. Many physicians had prescribed Vytorin in lieu of higher doses of statins because of what some said was an undue fear of side effects.— HUD chief resigns amid criminal probeWASHINGTON (AP) - HUD Secretary Alphonso Jackson, his tenure tarnished by allegations of political favoritism and a criminal investigation, announced his resignation Monday amid the wreckage of the national housing crisis.He leaves behind a trail of unanswered questions about whether he tilted the Department of Housing and Urban Development toward Republican contractors and cronies.The move comes at a shaky time for the economy when soaring mortgage foreclosures imperil the nation’s credit markets.Some Congressional Democrats had pushed for Jackson to leave.House Speaker Nancy Pelosi, D-Calif., said HUD will be called on to work with Congress on assisting refinancing for borrowers faced with imminent foreclosure.—Oil prices slide, retail gas hits recordNEW YORK (AP) - Prices surged at the gas pump, hitting a new record Monday even as crude oil accelerated its slide amid a broad-based commodities sell-off.The average price for a gallon of regular unleaded rose to $3.287, according to AAA and the Oil Price Information Service. Prices were highest in Hawaii and California, where the average price topped $3.60 a gallon.Gasoline prices are expected to keep rising as the summer driving season brings with it greater demand for the fuel. Last year, prices peaked in May before backtracking; with gasoline already at a record it will like only continue its advance.If crude oil prices, which set records of their own during March continue their advance, that will also add to the cost of gasoline at the pump.On Monday, however, light, sweet crude for May delivery dropped $4.04 to settle at $101.58 a barrel on the New York Mercantile Exchange, adding to a decline of nearly $2 a barrel on Friday. Even so, prices finished the first three months of the year 5.8 percent higher than where they started; crude set a record of $111.80 in March before giving up ground.—Citi splits consumer banking, card unitsNEW YORK (AP) - Citigroup named a veteran retail banker Monday to head its North American consumer banking unit, splitting it off from its credit-card business as Citi struggles to become profitable again after suffering its biggest quarterly loss in its 196-year history.The latest move is the biggest sign yet that CEO Vikram Pandit, appointed in December, wants to fix Citi’s major parts rather than sell them off to raise cash - at least for now.It also shows what steps Pandit would take to attract more consumers to Citi’s retail banking unit.Citi’s worst problems are in its investment banking segment, which made huge losing bets on the mortgage industry. But its bread-and-butter business of lending to and collecting deposits from average people has also been underwhelming shareholders.Citi is ubiquitous throughout the United States, but in recent years has lost customers to rival banks such as JPMorgan Chase %26 Co. and Wachovia Corp.—Major indexes rise, commodities slip as quarter endsOn the last day of the quarter, the Dow Jones industrial average rose 46.49, or 0.38 percent, to 12,262.89.Broader stock indicators also rose. The S%26P 500 index advanced 7.48, or 0.57 percent, to 1,322.70, and the Nasdaq composite index rose 17.92, or 0.79 percent, to 2,279.10.Light, sweet crude for May delivery dropped $4.04 to settle at $101.58 a barrel on the New York Mercantile Exchange, adding to a decline of nearly $2 a barrel on Friday. Even so, prices finished the first three months of the year 5.8 percent higher than where they started; crude set a record of $111.80 in March before giving up ground.In other Nymex trading, heating oil futures fell 5.58 cents to settle at $3.0492 a gallon, while gasoline futures sank 10.07 cents to settle at $2.6163 a gallon. Brent crude futures fell $3.47 to settle at $100.30 a barrel on the ICE Futures exchange in London.

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Patients rate local hospitals

Wednesday, April 2nd, 2008

WASHINGTON What do former patients think about the care they received at your local hospitals? The government wants to make it easier for you to find out.Federal health officials in recent years have made strides to improve transparency in health care. But measuring how well hospitals do their job can be technical. New patient satisfaction scores, which went online Friday, cover basic premises that just about every hospital patient and their family members can understand.For example:-Did doctors treat patients with courtesy and respect?-How often were the room and bathroom cleaned?-Was the area around the room quiet?-Did the patient get immediate help after pressing a call button?Those questions were included in a survey used to evaluate more than 2,500 hospitals around the country.”You don’t have to be a technical expert to understand this information and its implications,” said Joyce Dubow, senior adviser at the AARP, the senior advocacy group. “If you ask somebody whether they were cared for with respect, they get that.”Health and Human Services Secretary Mike Leavitt said consumers - and the Medicare program - pay for care whether it’s good or not. Informing consumers about how well a hospital performs a particular task or how much it charges for a particular service will serve as incentives for health care providers to do better.”The current sector is all about volume,” Leavitt said. “The future is about value.”The government’s Web site, http://www.hospitalcompare.hhs.gov, lets consumers compare up to three hospitals. Users will be able to see the scores for such things as how often nurses communicated well with their patients; hospitals nationwide averaged 73 percent on that particular question. Consumers will also be able to see how well the average hospital in their state fared on each question.The data was collected by hospitals from a random sample of patients from October 2006 and June 2007. The government led development of the survey, which was administered 48 hours to six weeks after the patients were discharged.Federal officials said they recognize that patients needing emergency care won’t use the comparison Web site, nor should they. However, more than 60 percent of all patients go to a hospital for elective procedures.The site will also help hospitals focus improvements where patients feel it is most needed, said Rich Umbdenstock, president and CEO of the American Hospital Association.”Ultimately, this tool benefits everyone,” Umbdenstock said.Overall, federal officials said rural hospitals seemed to fare better than urban ones when it came several measures of patient satisfaction.”I think that has to do with rural hospitals being more of a fabric of the community,” said Herb Kuhn, acting deputy administrator at the Centers for Medicare and Medicaid Services.Officials acknowledge that few consumers compare quality information about insurance plans, hospitals and other providers to make decisions about their care. A recent Kaiser Family Foundation survey estimated that fewer than one in five patients did. However, that’s an increase from 12 percent in 2000.Leavitt acknowledged that the government’s efforts to evaluate the quality of health care are lacking. He likened the current situation to the earliest of video games, a table tennis game called Pong.”We’re not very good at this, but we’re making a lot of progress,” he said.

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