TechWeb Launches ‘Security Clan’ Website on Internet Evolution

Saturday, July 26th, 2008

The Security Clan’s readership will comprise senior IT security professionals and CIOs working within large enterprise organizations. Site users will receive access to exclusive, in-depth intelligence about the future of the Internet and its impact on the enterprise and their jobs.
The Security Clan also features an active social networking component with household names in IT and Internet technology bloggers who interact daily with readers via message boards on the site.

“Security consistently tops IT spending categories, and with good reason: The nature of the underlying threats is constantly changing,” says Terry Sweeney, Editor in Chief of Internet Evolution. “Our Security Clan’s bloggers collectively bring several decades of experience in virtually every aspect of security, from software to networks and personal security and beyond. That’s critical for IT departments, since the value of corporate data only continues to increase and has never been more vulnerable.”

Paul Doyle Doyle is a security consultant who was most recently CEO of security startup Proofspace, which is focused on authentication and data integrity. Doyle is an active participant in the Sedona Group.

Rob Hansen Hansen is a freelance hacker and self described “dabbler in the black arts of information security.” He’s also a doctoral student at the University of Iowa’s Department of Computer Science and is working on hacking of voting system technologies.

Greg Hughes As an independent IT security consultant, Hughes brings experience as a chief security executive and as a former law enforcement officer. He focuses on forensic security in IT and software development projects.

Ira Winkler Winkler is recognized as one of the world’s experts in Internet security, information warfare, and industrial espionage. He’s the founder and president of the Internet Security Advisors Group (ISAG) and also worked at the National Security Agency (NSA).

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Helpstream Announces Summer 2008 Release

Monday, June 16th, 2008

Helpstream, a leading provider of on-demand collaborative customer service solutions, today announced the general availability of the Helpstream Summer 2008 release, which contains over 130 enhancements to help companies understand customer attitudes, tap into community knowledge, and build winning relationships. By further integrating case management, knowledge management, and community collaboration, companies can leverage the power and familiarity of the Web to engage their customers in a rich, collaborative self service experience.

“Many companies turn to call deflection as a way to deal with increasing service demand, but in doing so they fail to engage the customer at a point where their attitudes and needs are conspicuously obvious,” said Anthony Nemelka, CEO of Helpstream. “By placing Community at the forefront of customer service, Helpstream enables anyone in a company or its community to be an effective customer service agent. This truly modern approach significantly expands the pool of knowledge available to each user by leveraging the Internet for what it does best connecting people to information quickly and effectively.”

The challenge for many companies is that their interaction with customers is too often one dimensional centered on resolving issues and ending the interaction. Consumer familiarity with Web 2.0 tools has led to higher expectations. Helpstream provides a convenient and affordable alternative to this one-size-fits-all service approach and helps companies embrace the web-enabled world to build customer loyalty through relationships.

Helpstream is an approachable application designed to engage users in a company’s customer community with an easy to learn and use interface, while offering internal service organizations the same benefits combined with ease of administration and a low cost deployment model.

The Helpstream Summer 2008 release continues to build on this idea by leveraging end-user familiarity with common office productivity tools, such as email and calendaring software.

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ICrossing Ups Scales to CEO

Tuesday, May 20th, 2008

Scales, 52, has served as iCrossing’s president and chief operating for two years. He joined the company in 2006 as COO, adding title of president two months later. Herzog, who founded iCrossing 10 years ago, will remain on the company’s board of directors, serving as vice chairman.

The move marks a changing of the guard at iCrossing, which in a decade has grown from a small Scottsdale, Ariz., search shop to a 620-person digital agency. The company has fueled much of its growth through an aggressive acquisition strategy over the past two years. It has bought five companies, expanding its services from its search optimization roots into search advertising, analytics and Web development.

Scales has led the company’s efforts to integrate the acquired companies into a cohesive organization since. After acquiring Web development shop Proxicom in July 2007, iCrossing adopted that firm’s national service model, replacing a regional delivery model. It has also rebranded the shops it acquired under the iCrossing name and is working to bundle services to clients. ICrossing boasts 40 clients in the Fortune 500.

Richard Rosenblatt, chairman of iCrossing, said the move represents a natural progression for Scales since he has proven his merit in the past two years, during which he assumed day-to-day management of the firm. The next step for the agency: a public offering.

“This is a company that goes public in a couple of years,” Rosenblatt said, noting market conditions and the company’s evolution and growth would determine the exact timing.

Prior to joining iCrossing, Scales held executive roles at Omnicom Group’s Agency.com for three years, including two as CEO. He resigned in 2006 following a dispute with Omnicom management over aligning Agency.com with TBWA Worldwide. He has since brought over several Agency.com executives, including chief strategy officer Adam Lavelle, chief financial officer Mike Jackson and evp of operations Dave Johnson.

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eBanyan Adds Web Portal Into Its Popular Ecommerce Application

Saturday, May 17th, 2008

Innovative, user friendly and one of leading turnkey ecommerce solution provider has announced its latest release that incorporates the added value and benefits of web portal into its largely popular ecommerce web application, eBanyan.

Coupled with eBbanyan’s rich featured ecommerce platform, the portal will allow websites to combine feature-packed solution into a single point of entry for a better users’ experience. Backed by eBanyan’s superior architecture, the web portal is aimed at delivering performance and ease of use, along with a liberty to offer sophisticated Web 2.0 features effortlessly in a programming-free environment.

With bundled features, eBanyan’s web portal is available in range of templates, programming free customization in look and feel and scalability to meet business’s increasing demands.

Commenting on the latest release, Abid Malik, President and CEO of eBanyan said that eBanyan has always made available the most recent technologies for our customers. “eBanyan, offers myriad of must have features for online businesses, which not only enables them to smoothly reap the productivity but also make it possible to embarrass innovating new opportunities coming across.”

eBanyan offers its customers with wide range of features including dynamic online catalog to outfit almost any cataloging requirement, shopping cart, real time pricing, local search for products and services, automated shipping and handling, unlimited product grouping, order tracking, e-mail campaigns, project and task manager, immediate online payment processing, search engine optimization, secure access, import/export, customizable forms and reports, customer relation, outstanding support and so many others to provide its customers’ with ultimate online business solution.

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MindTouch releases new version of multi-language software

Wednesday, May 7th, 2008

MindTouch is releasing today a new version of its Deki Wiki open-source Wiki tool software which makes it much easier to manage web content in multiple languages.

The MindTouch Deki Wiki v8.05 is a Web Development based Wiki platform that lets web development teams build web pages that are much easier to create and maintain. One of its interesting new features is “polyglot support.” With it, a developer can use the Deki Wiki tool to post updates in multiple languages.

This means a web developer can integrate multiple languages into a single site, rather than create a separate site for each language. In addition, users visiting the site can search across all languages, with the search results prioritized to that user’s language.

The developer can use the tool to design a web page in English. They can then include a button that switches the user to that same page in another language. The user-interface for the page stays the Web Development same, but the words are in a different language.

Mozilla, maker of the Firefox web browser, plans on using Deki Wiki for the Mozilla Development Center, the site where Mozilla manages its community of developers. That’s important for open-source developers such as Mozilla, which has thousands of developers around the world.

“This is particularly good for Wiki-style collaborations,” said Aaron Fulkerson, CEO of San Diego, Calif.-based MindTouch, in an interview. It’s also good for platform companies who work with a variety of application developers as well as enterprises that are tapping their customers for development support.

Beyond polyglot support, the software also makes it easy for developers to upload images, videos and other files to a web site. It’s also easy to transform content from one kind of format to Web Development another, as needed to make the content compatible with a web page’s given design.

The 25-employee company started in 2005, released its first version in 2006 and then another version in 2007. Fulkerson said the company has bootstrapped the financing and is likely to delay raising a round of venture capital because the business growth is strong. He said the company gives away the tool for free but sells enterprise subscriptions for those who need support. The Web Development closest competitors are IBM and Oracle’s BEA.

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Sun Microsystems Joins Liferay Open Source Community

Wednesday, May 7th, 2008

Provider of the leading enterprise open source portal, today announced that Sun Microsystems will formally be joining the Liferay open source community and will continue to contribute to the development of Liferay Portal.

Sun’s participation in Liferay’s community will result in enhanced development of enterprise Web 2.0 features and optimized performance for Liferay Portal in combination with Sun’s family of products.

Sun and Liferay plan to separately market and sell products and services based on their collaboration. Sun plans to use core elements of Liferay Portal 5.0 as the foundation for Sun’s next generation web development and collaboration platform.

In addition, Liferay will continue to offer the full suite of professional services and support for all platforms it already offers its customers.

“Sun’s participation in Liferay’s community is an indication of our community’s strength and the quality of the software we’ve produced,” said Bryan Cheung, Liferay’s CEO. “Our commitment to open standards means Liferay easily integrates with the Sun family of products. We are pleased that Sun has chosen to participate with us in building great software to serve our communities.”

“Collaborating and innovating with the Liferay community is an exciting project as we develop the right Web 2.0 tools and technologies for participants in the Network Economy,” said Karen Tegan Padir, Vice President of engineering, Software Infrastructure, Sun Microsystems.

“It’s clear that open source is the right approach and the communities that create them are increasingly interconnected and play a role in next generation platforms.”

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Local News and Notes May 3

Saturday, May 3rd, 2008

Big-D Construction, a Salt Lake City-based construction management company, named Gifford Briggs project development manager of its Lindon office. Briggs will oversee all marketing and project proposals, management of project pre-construction, and will be involved in all other aspects of business development.

Briggs, who holds a bachelor’s degree in construction management with a minor in business management from Brigham Young University, has worked in many different areas of the construction industry for the past 10 years — five of which have been at Big-D. He had served in the commercial construction sector as a project engineer, estimator, marketing manager, senior project manager and project development manager.

SLC advertising firm adds two workers — Love Communications, a Salt Lake City-based advertising agency, added two employees to its interactive services division. Jared McPherson was hired as its motion graphics designer and Mike Dodge, its Web developer.

McPherson will specialize in developing Web sites, banners and CD interfaces in media campaigns as well as in front-end Web development. Before joining Love Communications, McPherson was a motion graphics designer for McCann-Erickson. Dodge will be responsible for Web and IT solutions for the agency’s clients. Before joining the agency, Dodge was the Web developer for Clear Link Technologies, where he built Web application servers and managed highly sensitive and complex information relating to upcoming company projects. Prior to that, Dodge taught Web development at Brigham Young University.

BYU’s Romney Institute honors humanitarian — Carolyn Grow Dailey, president and CEO of Ascend Alliance, a Holladay-based humanitarian group, was named 2008 Administrator of the Year by Brigham Young University’s Romney Institute of Public Management. The award is given annually to an individual who has achieved distinction after many years of management in the public or nonprofit sector.

In her 17 years as an international humanitarian executive, Dailey has organized community development programs and leading internships. As president and CEO of Ascend, Dailey helps combat poverty in developing countries by implementing programs in education, enterprise, health and technology. She has previously served as CEO of Choice Humanitarian.

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‘Lifecasting’ can make anyone a reality star

Sunday, April 27th, 2008

In December, Dana Neil Oaklund, of Fort Lauderdale, began streaming live video on the Internet from a laptop in his SUV to assure his customers that their cargo was safe. What he didn’t expect was that dozens of people would get a kick out of seeing him stuck in traffic in California or cruising between snow-covered mountains in Colorado.

“It just blows my mind,” said Oaklund, who escorts oversize loads, while parked in San Diego. “Right now there are 33 people who think this is interesting enough to watch. A lot of people tell me, ‘Oh, wow, this is cool because I am getting to see the country without leaving my desk.’ ”

Oaklund is a “lifecaster,” one of a growing number of people creating their own reality shows by broadcasting live for a few minutes or hours at a time from their computers or cell phones. Unlike videos uploaded to YouTube, lifecasters are inviting viewers into their world to see what they see, comment on it and ask questions, all in real time.

Broadcasting live from a webcam is nothing new, but what makes services such as Justin.tv, Ustream.tv and Yahoo Live (live.yahoo.com) different is that technology has evolved to the point where practically anyone can stream live from almost anywhere and interact with people who are watching.

You don’t need to be a technical genius or even have your own Web page. And with the spread of wireless Internet and the fact that webcams have become a standard feature on many new computers, you might not even have to buy anything.

Oaklund, 40, uses a mobile broadband connection to broadcast as the “Master Roadcaster” on Justin.tv. People tune in from all over the world to laugh at his jokes, make comments about other drivers, tell him to slow down or suggest hotels for him. While driving, he glances at the computer screen when it’s safe and speaks into a headset to respond to questions and comments. He usually has 15 to 100 people watching.

“People are already looking at video online, so wouldn’t it be funny if you could watch a funny video clip and you could tell the person doing it, ‘Hey, do that again’?” said Michael Seibel, CEO of Justin.tv.

Seibel started Justin.tv in 2006 with three friends to live-broadcast co-founder Justin Kan 24/7 as he walked around San Francisco with a camera attached to his hat. In October, the site opened to everyone, and it now has more than 430,000 registered users, about 34,000 of whom are broadcasters.

Britta Seisums, 18, typically streams live from her red-polka-dot-covered bedroom for about four hours after school each weekday. She plays games with viewers, dances to pop songs, hangs out with her friends, talks about school and curses out people who come into the chat room and are rude.

Seisums has been creating her own Web sites since she was about 10 and wants to work in Web development. “I keep the camera on as much as possible, but I like to have privacy. If I don’t want to be on camera, then I put the camera on my animals.”

In recent episodes, she has bathed her guinea pigs, painted a video-game console and accidentally spilled soda on her laptop.

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Foreign Web Giants Find Little Success in S.Korea

Sunday, April 20th, 2008

Is South Korea a graveyard for overseas Internet companies? American Internet heavies such as Google, YouTube and MySpace, leaders of the so-called “web 2.0″ frenzy, face heavy odds in South Korea. Why is it that these companies boast astronomical numbers of subscribers and users in many other markets around the Web Development Tutorial world but find little luck here?

MySpace, the world’s largest online social network, launched a Korean service last week, but local portal and blog users have given the new service the cold shoulder. “I signed up out of curiosity, but I canceled my membership soon after because I found it un-user friendly,” a Korean blogger reported. Another blogger said, “MySpace isn’t new or interesting for Korean users who are already familiar with online communities like Cyworld.”

Google and YouTube are also having a hard time here. Since it launched its Korean-language service in 2006, Google, the Web Development Tutorial world’s top Internet search engine, has earned a mere 2 percent-range share of the local Internet portal market. YouTube launched a Korean-language service in January. But while the world’s largest video sharing website boasts about 30 million visitors per month in the U.S., in Korea it has only about one-tenth the number of users as PandoraTV, South Korea’s No. 1 video sharing website.

Experts say the foreign challengers have failed to understand the peculiarities of the South Korean market. Their quality suffers in comparison to local offerings in terms of Korean-language features, site design and sophistication of services, South Korean experts argue.

In addition, South Korean Internet users generally tend to be uninterested in services from abroad. AFP reported recently, “South Korea is one of the world’s most wired countries, with some 70 percent of homes having high-speed Internet access. But it has largely shunned popular overseas services.”

Since 2004, there has been no notable change in the rankings of the local portal market, where Naver tops the list. Cho Il-sang, CEO of MetriX, an online survey agency, said, “Overseas web service providers should be more sincere in approaching the Korean market, so that their participation in the Web Development Tutorial market can give a wholesome impetus to the development of the Korean Internet industry.”

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Cisco reveals training R&D plans for China

Sunday, April 20th, 2008

Cisco last week released specifics of its previously announced innovation and sustainability initiative for China.

The initiative includes research and development, education, procurement, investment and training, Cisco chairman and CEO John Chambers said in an Web Development Live announcement in Beijing.

“The next stage of our strategy for China reflects the country’s importance to Cisco’s global growth strategy and to our long-term business model, built upon next-generation innovation in collaboration and Web 2.0 technologies,” said Chambers.

“Cisco’s public-private collaboration within China not only helps accelerate these business efforts, but also helps the 1.3 billion people and growing number of entrepreneurs within the country gain access to social and economic opportunities afforded by the internet.”

The move also included the appointment of Jim Sherriff, previously Cisco’s senior vice-president of global operations, to the newly created position of chairman, Cisco China.

According to a press release regarding the initiative, a memorandum between Cisco and China’s National Development and Web Development Live Reform Commission is intended to “extend cooperation in the areas of manufacturing and service outsourcing, next-generation internet, venture investment, training and development, as well as environmentally focused research and development including energy efficiency, emission reduction and network-based green urban development”.

A similar memorandum between Cisco and China’s Ministry of Commerce will see the vendor work with the ministry to help implement the Thousand-Hundred-Ten Project for China’s business process operations industry.

The program will see Cisco provide training to improve the skills of Web Development Live employees in Chinese companies.

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