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Helpstream, a leading provider of on-demand collaborative customer service solutions, today announced the general availability of the Helpstream Summer 2008 release, which contains over 130 enhancements to help companies understand customer attitudes, tap into community knowledge, and build winning relationships. By further integrating case management, knowledge management, and community collaboration, companies can leverage the power and familiarity of the Web to engage their customers in a rich, collaborative self service experience.

“Many companies turn to call deflection as a way to deal with increasing service demand, but in doing so they fail to engage the customer at a point where their attitudes and needs are conspicuously obvious,” said Anthony Nemelka, CEO of Helpstream. “By placing Community at the forefront of customer service, Helpstream enables anyone in a company or its community to be an effective customer service agent. This truly modern approach significantly expands the pool of knowledge available to each user by leveraging the Internet for what it does best connecting people to information quickly and effectively.”

The challenge for many companies is that their interaction with customers is too often one dimensional centered on resolving issues and ending the interaction. Consumer familiarity with Web 2.0 tools has led to higher expectations. Helpstream provides a convenient and affordable alternative to this one-size-fits-all service approach and helps companies embrace the web-enabled world to build customer loyalty through relationships.

Helpstream is an approachable application designed to engage users in a company’s customer community with an easy to learn and use interface, while offering internal service organizations the same benefits combined with ease of administration and a low cost deployment model.

The Helpstream Summer 2008 release continues to build on this idea by leveraging end-user familiarity with common office productivity tools, such as email and calendaring software.

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Google has been courting software developers to entice them into a money-making relationship built on turning its array of online widgets into a global infrastructure.

At a conference in San Francisco, said to be the biggest yet for net developers, the search giant made clear that the Web is the future for application development.

It wants its own bit of web infrastructure the Google Cloud to be more accessible to developers and spent two days wooing them to build and run applications on it.

To encourage them aboard, Google invited the 3,000 developers to mash-up Google’s online services, like Gmail, Docs, Maps and Search, with their own applications.

To show client-cloud connectivity, it showed off Google Gears, a browser add-on in the Adobe Flash mould that allows for richer browser experiences, to improve search in MySpace email.

It then showcased the new Google Web Toolkit, so rich net applications can be Java-built, and the hosting of new Ajax libraries, which enhances applications via JavaScript tagging.

Top of its agenda, Google wants the web browser the enabler of its cloud to have more functionality, interaction and to evolve so it becomes as powerful as its desktop counterpart.

“These diverse tools and technologies might seem loosely unintegrated and targeted at different areas,” said Ovum analyst Madan Sheina.

“In fact they’re all cogs and wheels of a more meaningfully connected web that hosts Google web services powered by the Google App Engine. Importantly some of these web services and applications aren’t written just by Google, but by an entire market of independent developers.”

The analyst believes most of these third-party developers no longer build ‘cool’ web applications just for the sake of it; rather they want a slice of Google as a lucrative advertising business.

“Google likes to separate its web development technologies from its advertising. But the two are inextricably linked,” Ms Sheina said.

“Google’s monetisation strategy is simple. Invest in advancement of the web by allowing users to do more on the internet. That makes the Web a much bigger market for Google to monetise services like search.”

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To encourage the creation of more Web-based applications during the next several years, Google Inc. will invest in three key areas for developers, including opening up its servers to host their applications, encouraging pervasive connectivity to the Web, and making the browser more powerful, said Vic Gundotra, Google’s vice president of engineering, who gave the opening keynote speech at this year’s Google Developer Conference at the Moscone Center in San Francisco.

“Google was born in the era of the Web,” Gundotra said. “It’s the only platform we’ve known. It was a platform that was formed by consensus. It was all of us collectively that agreed to a few standards. We feel a debt of gratitude toward that community.”

Gundotra conceded that Web developers working atop Google-provided development tools and servers would lead to remunerative opportunities for the Mountain View, Calif.-based company. “As the Web gets bigger and enables better Web apps, it attracts more users. For us, more users means more Google searches, which leads to more revenue. But the money we make will get dumped back into the platform.

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Mozambican President Armando Guebuza, drawing up a balance sheet of his week long visit to the northern province of Cabo Delgado, told reporters that the most visible result of the Local Initiative Development Fund is that flour mills are now appearing throughout the countryside.

Under this fund, annually each district receives at least seven million meticais from the state budget for initiatives intended to increase food production and generate jobs. The money is supposed to be lent to businesses and individuals with viable projects: repayment of these loans will produce a revolving fund that can be continually invested in district development.

The increase in the number of small flour mills, Guebuza said, meant that peasant farmers did not have such long distances to travel to mill their maize, and the time they saved could be used in other activities.

He was also impressed by the increase in the number of small brick factories, producing construction materials that can be used to build better homes that are more resistant to heavy rains and high winds.

Guebuza claimed that the fund had also stimulated the rise in the number of associations of peasants producing rice, vegetables and cotton.

But the President warned against imagining that handing over seven million meticais to each of the 128 districts would solve all problems. It might solve an immediate problem of shortage of funds for development, but other challenges soon arose - such as the need to train those who receive the money in business management.

“We have insisted on the need to train the people who ask for loans”, said Guebuza. “This is our current challenge”. Such training was needed to ensure that the beneficiaries would be able to repay the interest-free loans.

Asked whether the state would recover the old state farms as a way of contributing to a Mozambican green revolution, Guebuza said that running farms was not the state’s job.

Instead the state “takes responsibility for creating a healthy environment so that agricultural production occurs”. It would encourage producers, including the commercial farming sector, and was concerned to train the necessary high level specialists who could play a key role in increasing production.

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Tartaglia Marketing  offers effective marketing solution for various businesses. Tartaglia Marketing develops websites for business with main focus on improving the online impact on products and services. Tartaglia Marketing’s team of qualified professionals provides innovative range of solution that meets all requirements that are specified by the client. Tartaglia Marketing provides solutions that matches with all the needs and adheres to the specified budget.

Tartaglia Marketing offers convenient monthly service plans which allow the client to match desired result with respect to budget. Google management solutions are also made available which makes 95 percentages of products and services online. These products and services can be located by the use of search engines. Tartaglia Marketing works with customers in every step for maximizing the marketing impact.

Tartaglia Marketing provides web development solutions which involves the planning, development and ongoing support of business websites. Tartaglia Marketing develops website with maximum required marketing technology that support the marketing strategy. The web packages offered by Tartaglia Marketing incorporate complete technical support and access to advanced technologies.

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OSU’s Technology Business Assessment Group will fund four faculty research projects for spring 2008. The group identified these one-year projects from a number of excellent proposals submitted in response to a solicitation earlier this spring. Funding for the program is administered by the OSU Office of Intellectual Property Management, and is generated by royalties from OSU-licensed technologies. These funded projects show a significant probability of having commercial success.

“We are pleased that the OIPM royalty stream allowed us to hold yet another competition for the spring of 2008,” Steve Price, director of OIPM, said. “It’s exciting to be able to continue the trend of developing OSU research into viable commercial products.”

Created in 2005, TBAG funds projects in need of feasibility demonstration and/or prototype development for commercialization purposes. The group is comprised of private sector partners experienced in new product identification and new technology evaluation, representation from i2E, early-stage capital investors, bankers, representation from Meridian Technology Center for Business Development, the OSU Center for Innovation and Economic Development, the OSU Vice President for Research and Technology Transfer, the OSU Associate Vice President for Technology Development and OSU-Okmulgee.

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MindTouch is releasing today a new version of its Deki Wiki open-source Wiki tool software which makes it much easier to manage web content in multiple languages.

The MindTouch Deki Wiki v8.05 is a Web Development based Wiki platform that lets web development teams build web pages that are much easier to create and maintain. One of its interesting new features is “polyglot support.” With it, a developer can use the Deki Wiki tool to post updates in multiple languages.

This means a web developer can integrate multiple languages into a single site, rather than create a separate site for each language. In addition, users visiting the site can search across all languages, with the search results prioritized to that user’s language.

The developer can use the tool to design a web page in English. They can then include a button that switches the user to that same page in another language. The user-interface for the page stays the Web Development same, but the words are in a different language.

Mozilla, maker of the Firefox web browser, plans on using Deki Wiki for the Mozilla Development Center, the site where Mozilla manages its community of developers. That’s important for open-source developers such as Mozilla, which has thousands of developers around the world.

“This is particularly good for Wiki-style collaborations,” said Aaron Fulkerson, CEO of San Diego, Calif.-based MindTouch, in an interview. It’s also good for platform companies who work with a variety of application developers as well as enterprises that are tapping their customers for development support.

Beyond polyglot support, the software also makes it easy for developers to upload images, videos and other files to a web site. It’s also easy to transform content from one kind of format to Web Development another, as needed to make the content compatible with a web page’s given design.

The 25-employee company started in 2005, released its first version in 2006 and then another version in 2007. Fulkerson said the company has bootstrapped the financing and is likely to delay raising a round of venture capital because the business growth is strong. He said the company gives away the tool for free but sells enterprise subscriptions for those who need support. The Web Development closest competitors are IBM and Oracle’s BEA.

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Kronik media, the award winning web Design Company in London are now offering Joomla development and Joomla web design service for businesses small or large in UK. Joomla is a powerful content management system that can be used to design simple websites to large websites with complex functionality.

Kronik Media are offering services in all areas of Joomla development including Joomla template design, Joomla component and module development and also end to end website solutions powered by Joomla content management system.

Their new range of Joomla development service is designed to appeal to a diverse clientele form start up ventures and small businesses to established businesses with more complex requirements.

The spokesperson for Kronik Media added “We are already k known for our excellence in Web design, eCommerce and search engine optimisation. The past year has witnessed an exponential increase in demand for quality affordable website design. Our Joomla based websites offer powerful functionality that traditional websites cannot deliver.

Our Joomla website development service can meet the needs of businesses small or large whether the requirement is for a simple website design or design of a complex website. We also offer Joomla outsourcing services for other website design and software development businesses that may not have specialist Joomla development experience in-house. ”

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In December, Dana Neil Oaklund, of Fort Lauderdale, began streaming live video on the Internet from a laptop in his SUV to assure his customers that their cargo was safe. What he didn’t expect was that dozens of people would get a kick out of seeing him stuck in traffic in California or cruising between snow-covered mountains in Colorado.

“It just blows my mind,” said Oaklund, who escorts oversize loads, while parked in San Diego. “Right now there are 33 people who think this is interesting enough to watch. A lot of people tell me, ‘Oh, wow, this is cool because I am getting to see the country without leaving my desk.’ ”

Oaklund is a “lifecaster,” one of a growing number of people creating their own reality shows by broadcasting live for a few minutes or hours at a time from their computers or cell phones. Unlike videos uploaded to YouTube, lifecasters are inviting viewers into their world to see what they see, comment on it and ask questions, all in real time.

Broadcasting live from a webcam is nothing new, but what makes services such as Justin.tv, Ustream.tv and Yahoo Live (live.yahoo.com) different is that technology has evolved to the point where practically anyone can stream live from almost anywhere and interact with people who are watching.

You don’t need to be a technical genius or even have your own Web page. And with the spread of wireless Internet and the fact that webcams have become a standard feature on many new computers, you might not even have to buy anything.

Oaklund, 40, uses a mobile broadband connection to broadcast as the “Master Roadcaster” on Justin.tv. People tune in from all over the world to laugh at his jokes, make comments about other drivers, tell him to slow down or suggest hotels for him. While driving, he glances at the computer screen when it’s safe and speaks into a headset to respond to questions and comments. He usually has 15 to 100 people watching.

“People are already looking at video online, so wouldn’t it be funny if you could watch a funny video clip and you could tell the person doing it, ‘Hey, do that again’?” said Michael Seibel, CEO of Justin.tv.

Seibel started Justin.tv in 2006 with three friends to live-broadcast co-founder Justin Kan 24/7 as he walked around San Francisco with a camera attached to his hat. In October, the site opened to everyone, and it now has more than 430,000 registered users, about 34,000 of whom are broadcasters.

Britta Seisums, 18, typically streams live from her red-polka-dot-covered bedroom for about four hours after school each weekday. She plays games with viewers, dances to pop songs, hangs out with her friends, talks about school and curses out people who come into the chat room and are rude.

Seisums has been creating her own Web sites since she was about 10 and wants to work in Web development. “I keep the camera on as much as possible, but I like to have privacy. If I don’t want to be on camera, then I put the camera on my animals.”

In recent episodes, she has bathed her guinea pigs, painted a video-game console and accidentally spilled soda on her laptop.

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In New York City, in places where hard facts don’t go, rumor and speculation fill the void.

Such is the case with 43 MacDougal St., an 1846 building that has for decades sat empty and abandoned in the West Village.

“I heard that it used to be a hangout for the mafia, and there was a police shootout there, and they had to close it for Web Development Software evidence,” said Tal Kon, 22, who has lived on the picturesque block for a year.

“I’ve heard that the FBI, or the CIA, or somebody closed it down, and that there was a dead body in there,” said Ronen Grady, who for four years has operated the hip cafe 12 Chairs across the street.

What is known about 43 MacDougal is that it is in the Charlton-King-Vandam Historic District, which makes it a landmark. It was home to a group called Citizens for a Better Village, an Italian American social club, and has fallen into a state of dangerous neglect.

Makeshift curtains cover every window in the four-story house. Rats scurry out of holes in the ground floor. Graffiti adorns the Web Development Software front doors.

The older residents, the ones with longer memories who recall when the neighborhood was home to the Genovese crime family, have kept the Omerta code, years after the last of the dons have been chased out.

“For years it was a social club, a numbers spot,” said one woman who said she had lived in the area for all of her 64 years, and who most emphatically would not give her name. Vinny “the Chin” Gigante used to work out of there. They’d be in there, smoking cigarettes. People was used to it.”

Even rock poetess Patti Smith, who has lived on the block for 10 years, is tight-lipped about the mystery building.

“I don’t talk to reporters,” she said before turning into her house.

Prospective buyers routinely knock on the house’s doors and poke around the neighborhood to find out if the building is for sale.

It isn’t, although the two men listed as owners, Abraham and Arthur Blasof, did not return phone calls seeking comment.

But the building, which would surely fetch many millions of dollars on the open market, isn’t only of interest to real estate speculators.

Preservationists say 43 MacDougal is suffering from dangerous levels of neglect, and want the city to Web Development Software step in and save a historic building before it crumbles.

“The sad thing is that this is nearly 200-year old building that has clearly been taken good care of until very recently,” said Andrew Berman, president of the Greenwich Village Society for Historic Preservation. “People would kill to get their hands on it and put the love and care into it that it deserves.”

Berman’s group has reached out to the Department of Buildings, the Fire Department, and the city’s Department of Housing, Preservation and Development, but said so far they have been unresponsive.

He would like the city to begin to enforce its landmark laws, preventing demolition by Web Development Software neglect.

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